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I had a masseuse named Min who did an amazing job and I would highly recommend for massages! The facilities were excellent and the staff in both the reception and the spa were very attentive and efficient to our needs to ensure we enjoyed our stay.

On arrival, the hotel sort of looks very grand but as you walk in you’re back in the 80s. I’m guessing the hotel hasn’t been decorated since then, it’s very outdated and could do with some refurbishment. The reception staff were very nice and check in was easy. The room itself was again, very outdated but I can’t fault the cleanliness it was pretty much spotless and the beds were very comfy. Tea and coffee making facilities in the room too which is always an added bonus. I did have an issue with the TV not working on the first night and reception did move our room for us, but it probably would have been easier just to swap the tv? Nonetheless, we were grateful for him solving the issue so quickly. The welcome booklet in the room is really (I mean REALLY) detailed, down to describing the carpets in the corridors. I think if the bar didn’t charge £7 for a bottle of kopparberg, the bar area would have a few more guests in having drinks. The lake view was nice from the bar but again not worth sitting out there for the price of the drinks. We didn’t eat anything so can’t comment on the quality of food but the menu looked quite expensive. All in all I’d stay again as it’s close to the venue we visit but it seriously needs an update if there are to be more than four guests staying at once across the hotel.

This place is generally very good. The outside noise - largely depending whereabouts your apartment is - let's it down. However, what makes this place excellent are the people who work there and who look after us. Thank you all very much for a great stay!

A well-located, clean hotel with very attentive staff. Easy check-in options at the front desk. I travel for business a lot and I’m always pleased to have an iron and ironing board in the room, hair dryer, tea and coffee also provided. Room service at an extra cost if only £3 also available. I had a small issue on arrival with the air-con, staff sorted it right away before I returned to my room. I would come back and would recommend

Excellent hotel in a convenient location to attend my business conferences. I booked a twin room for the evening, and front desk service was prompt and efficient making for a smooth check in prices. I was pleasantly surprised by the cleanliness of the room and facilities. Though I was short one towel upon arrival, staff were extremely polite and courteous in resolving my issue. Would highly recommend.

This amazing little Hotel in Wokingham is a perfect location for a stay over or a day of conference/ business meetings, public transport is easily accessible from all main train and bus lines. With access to a Bar, Private Garden, 9 bedrooms and a dining hall that offers a great conference space, it had everything we needed. The staff and management were really friendly and were on hand and supported all of our requests. The catering was an added bonus, lunch was perfect catering for allergies and specific needs, coffee and pastries available on arrival really set us up for a day of creativity. Thank you Dial house we will be back soon !

We went there for a friend's birthday party and were blown away by the outstanding customer service, cleanliness, friendly staff and amazing experience. One of the best hotels I have stayed in within the UK. My wife and I will definitely be coming back to stay again. 6 stars from her.