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The truth is …this is my third stay at this hotel. The first two times, both my wife and I loved it. The walks in the grounds around Goodwood House, afternoon drink at The Kennels and spending time watching the sports cars driving around The Motor Circuit just down the road and the occasional Spitfire flying overhead. This time, I was a little disappointed. I had rung the hotel to say it was a special occasion (my wife’s birthday) so we had decided as a ‘last minute’ thing to spend a couple days at ‘one of our favourite hotels’. I was informed that I would be given a ‘good room’. On arrival, we were given Room 359 which was along the corridor, up the threadbare stairs, along another corridor and at the end. Ok, fair enough. Opening the room, we found a very small box of chocolates with a note saying ‘Happy birthday’. Ok, fair enough… We booked food in the ‘Bar and Grill’ restaurant only to find a limited menu. The next day, we found that the swimming pool had swimming lessons and lanes. The TV in the room is old (not a Smart TV, so no streaming channels!) Wi-Fi was ‘hit and miss’. I was kept awake each night by doors slamming and people talking loudly as they walk passed the room at around midnight. We left the sign on our door for our room to be serviced only to find that none of the dirty cups/glasses had been removed, no replacement coffee pods/tea bags. This happened every day of our stay. All in all, I feel that the standards have dropped. I hope you can upgrade your services.