Search Best Hotels in Copthorne

"Everything was in good condition and clean. AC was working."

"Great place and so close to Gatwick, with its own parking. Owners were really friendly and explained everything like how to come in and out with the door code and how we could use the kitchen or order food in and where the nearest pub was. Room was clean and beds comfortable. Bathroom neat and shower hot. We had to leave early for our flight so did not have breakfast but had a perfect one night stay there. Thank you"

"Excellent location, large lawn outside the house, birds and flowers"

"Excellent stay, highly recommend. Hosts very accommodating. No 3 bus from Gatwick South terminal stops literally outside the property. Fare is £2/person. Great alternative to staying in the immediate vicinity of the airport."

"Great service. staff members were helpful and kind. The three different ladies at the reception that I interacted with during my stay were fantastic. One even provided a heater in my room as I was so cold. Food at the restaurant was excellent too."

"I had booked a **King room with a bathtub** for one night. When I checked in, it was already very late—around 11 PM. **I had been traveling for over a month, so on my last night, I really needed a room with a bathtub to relax my body.** However, when we arrived, the front desk guy gave us a **disabled-access room**, which, of course, had **no bathtub**. I thought about asking for a change, but I was **extremely tired**, and it was too late. The next morning, I called the front desk to ask what had happened. The staff member said it was because they were **overbooked**. **She didn’t apologize and even seemed to blame me, saying I should have asked when I got the key.** She also claimed no other rooms were available at that moment. I explained that when we took a shower in the disabled-access bathroom, **the water didn’t drain properly**—maybe something was clogged. This made it **dangerous because slipping was a real risk**. After listening, she called back **a minute later**, saying a room was now available and that I could come to the front desk to switch. I felt **very disappointed** with the service and will **never return** Also the kettle was very dirty."

"We stayed overnight before an early flight from Gatwick. Although the hotel is close to the terminal, the access route is confusing and takes you through a multi-storey car park, which wasn’t very intuitive. We had booked an accessible room via Trip.com as it was the cheapest option. At check-in we advised that we didn’t need an accessible room and were happy to switch to a standard one. The staff did make the change, but it caused an unexpected amount of delay and confusion. The room was clean, warm and nicely decorated. However, the bed (likely a queen) felt much smaller than the king or super-king beds we’ve had in comparable hotels, including the Premier Inn at the North Terminal. Comfort was fine, but space was limited. The bar is located in an unusual atrium area overlooking PVC windows. Despite the odd setting, staff were friendly and the drinks were well prepared. We had dinner at Yokozuna Japanese Steakhouse. The menu leans more towards westernised Asian dishes than authentic Japanese. It was very quiet during our visit. Staff were pleasant, and the food was acceptable, though not particularly memorable. Overall, a convenient option for an early flight, but with some quirks and room for improvement."