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A hotel with a nostalgic feel. Very comfy bed. Unfortunately we were allocated room 31 which smelt as described by others as a musty basement. The stairs in the room definitely need some sort of warning signage the steps are polished wood surface which is exceptionally slippy. My decision to score three is no reflection of the staff at the property who work hard and are lovely but the sheer fact that the smell in the room was so bad it actually spoilt the stay.

Disgusting! Initially told check in is 2-9pm. We had a day out with family who were staying elsewhere, had planned to all return here for dinner. Receive a phone call at 5pm to say they were closing as Monday is their only day off. I said ok, but how did i check in? Was told to call a number on arrival. Arrived at 6:30pm, went to the pool as was the only thing we could see open. Asked if we could swim, he said yes, no problem, open until 9pm. Called a number to be let in to our room. Was taken to our room and unsurprisingly he handed the keys before quickly disappearing. The room was awful. Tired, dirty, the temperatures of a sauna and my daughter refused to use the bathroom due to how dirty it was. There were no curtains to block light from the window opposite the bed, and the door struggled to close. Stayed there 2 minutes and went back to the pool. A different staff member this time who said that we couldn’t swim as after 5pm you need to be 16, my daughter is 13, the pool was empty and there was just absolutely no need for this. He said she can swim in the morning, then he grabbed a timetable and said “oh no, actually, we have a booking, so you cant swim on your stay” We went back to our family who were staying elsewhere, desperately trying to find me and my daughter somewhere else to stay, but we couldn’t find anywhere available. This left us no choice but to return to the hotel to collect our belongings and drive long into the night to return home. We just couldn’t stay in this room. We arrived home at 2am, our family now enjoying a day together with us unable to be involved. Incredibly disappointed.