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Everything was very good food, staff , room etc I would have given it an even better score but I object to paying for car parking.

The location of the hotel is not very convenient. There are no good transportation facilities, supermarkets and restaurants in the surrounding area. You need to walk for a while to reach the bus station and restaurants. The hotel's front desk clerk was very nice, but the hotel did not provide comprehensive equipment, such as slippers and hairdryers.

Fabulous fabulous fabulous. Food was exquisite, staff from bar to table were attentive, polite and service was exemplary. We had a gorgeous meal, both chose steak which was to die for. My friend had the brownie which was rich, velvety & melt in your mouth and I had the caramalised custard tart which was just perfect! Being locals we have eaten here quite a few times but was really excited to try now Rob is on board & we were absolutely blown away. Thank you for a fabulous evening.

Having had a less than pleasant experience at a UK budget chain hotel, when we were on a road trip leading us back to Hockley Heath for an NEC exhibition, we decided to cancel the chain and rebook here due to the death of the restaurant at the chain. This hotel was a wonderful alternative - which by the way was 37% cheaper for two nights. Apparently it has changed hands and is trying (successfully) to up its game. Suffice it to say we won't ever be staying in the chain when visiting the NEC, but WILL return. As I mentioned our trip was part of a road trip from home, stop off at Harrogate, two days with friends near Edinburgh then back to Hockley Heath. At the end of a 7 hour trip (with stops) the last thing you want to do is to go on a meal search. This seemed to have an acceptable enough menu. We arrived about 1730 and found a newly decorated site, and a room with a bit more character than a chain (including a 6ft wide bed). The room was certainly acceptable, with what proved to be a very powerful shower, and all that you expect from those facilities. After relaxing for a while we went to have a drink and get dinner. As mentioned above, the menu was good enough, my wife had pork belly on mash with green beans and broccoli, whilst I had a medium rare 8oz sirloin with chips, onion rings, tomato & mushroom. Well, it was obvious when the food appeared that this had been prepared with care and attention by a proud chef. It was a revelation. Additionally, Courtney (front of house) has a wonderful cheerful but respectful disposition and was obviously proud of what she was doing. Two pints of Cornwall's best Doom Bar were great , and the whole lot was only less than £45! We don't breakfast, but on return after a day at the NEC, crashed before going to the restaurant for more Doom Bar, and another look at the menu, which this time included a weekly (Tuesday-Saturday) specials sheet as well as the pizzas. We both opted for pizza but there were many options. Lovely home made pizza went down well, and Courtney was at her appropriately attentive best. Apparently there has been a change of management, and the place is on the up. From our experience give them a try. We will most certainly return!

Always get a warm welcome at Redwings. The staff are lovely and couldn’t be more helpful. The rooms are basic but clean and comfortable. The hotel is surrounded by bars and restaurants and on the main bus route into Birmingham city. Perfect for a short stay at reasonable prices.