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Very Scottish hotel

The facilities were all that we expected and needed. The food was excellent (the roast beef was cooked properly and not raw, as it is in some establishments). The staff were also excellent - very polite and helpful. They also tended to say 'You're welcome' - not the much too common 'No problem'. That was lovely to hear and made us actually feel welcome!

My wife & I stayed here for two nights on our grand tour of Scotland. Being a Davidson is what brought me here. But we were both thrilled with our stay. The castle is awesome inside. It's like being transported 400 years in the past, but with all the modern amenities. When we checked in, Charlie couldn't have been more informative and friendly. She gave me a print out of the history of the castle and the key to the Davidson museum. After settling in we went to ”Turrets””, the main dining room. The ambience with the stained glass windows and period furniture was awesome, as was the food. We ate there for breakfast and dinner both days. For dinner I had the lamb shank and the venison, my wife had the steak and ale pie and the fish and chips. After dinner we retired to the Green Lady bar. Dan & Patrick were very friendly and attentive, and gave us great insight into the local area. There was also a young woman at the bar the first night who was very accommodating also. We stayed in the Balcony Four Poster room, which gave us a spectacular view or the town and Cromarty Firth. The room and bath were clean and very comfortable, the bed was very comfortable. The Castle is close to Inverness and Loch Ness and we took advantage with day trips each day. I wish we had booked more days here. It was truly a Magical Stay!

22nd August 2021 On arrival at The Waverley Inn, we couldn’t get in to the car park due to it being chained, spoke to someone on the contact number and he explained why it was chained up, Rangers FC was playing locally and to keep fans and their cars out. He came close to the car and asked if we wanted in, well we have a room booked was my reply, he opened the gate and on appearance he was a scruffy man, I thought he was the odd job man, no, he was the owner, he remarked about the football, huffing and puffing and chanting on about the football, and whilst I was taking bags out of car, he asked us to more or less to hurry as he may, may have others to book in different places because he has at least another building to manage. The entrance was tatty, wood work rotten, gaffer tape on stairs, ceilings going up the stairs, paint and what looked like filler was flaky and had fallen off, the curtain rail was electrical taped up and the TV, most channels were not obtainable due to poor reception and picture became pixelated and un watchable. And then there’s the extraction fan, scabby crusty filth in the vent and on the fan in the bathroom. I was on the cusp of giving the owner what for, when switching on the TV, BBC 1 and 2, Scotland’s equivalent channels not available, cracking pixeled screen, many channels not available, however we found one or two, if no TV that evening it would have been a different story. There was a young man in the reception ironing sheets, and what looked like the dining area, well thankfully no food was available, cold, un inviting, and immediately by the reception and front entrance. The owner gave us the key to the room, he then went on to explain and make excuse’s he couldn’t get staff, hence no breakfast or evening meals, thankfully. I opened the door and at first and at a nano second the room looked clean, no, far from it, the cups were dirty, stains on the wall near radiator and on the wall where the bed heads are, the window sills filthy, inside the shower cubicle has mould and on sink, and the shower leaks, drips that much, the floor gets wet, cubicle doors need to be shut I went down stairs and I was instantly asked what’s up? I ask for extra milk as there were only 3 milk and 4 tea bags, no where near enough for two for the entire evening and morning, I asked for extra and was given 4, yep 4, he stated he didn’t have a lot of milk or tea bags and other guests may ask for extra. I was told there was a shop in a certain geographical direction with a hand signal. The young man came up to wash the cups, he looked worried and I also stated there was no spoons and there were only “4 sheets” of toilet roll, he then said he and his aunty are solely responsible for cleaning rooms in what I believe in a Polish accent and responsible for cleaning for what I believe two buildings. I did say I wont tell his boss, he then went down stair to get extra tea bags and milk, later that afternoon I went out to get some bits from

Pleasantly surprised by my stay. I was a bit worried after reading reviews but hotel was fine. I asked for a quiet room quick I got - room was warm, clean and quiet with lovely toiletries. The communal areas were looking a little tired but great value for money. Would happily return. Can’t comment on food as didn’t have breakfast and bar was unfortunately closed when I returned about 10.30 so didn’t get a drink. There didn’t seem to be a lift which might be an issue for those with mobility problems.