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Stayed as part of a coach party. Hotels catering for coach parties, 3 coaches in on my visit, sometimes fail to deliver. Whilst on arrival it took almost 40 minutes for keys to be issued and luggage delivered to my room, considering the limited number of staff available and another coach had just arrived, it was acceptable, complimentary tea and coffee on offer. My room a twin, had everthing I needed although would probably be on the small side if two people were staying. The bathroom was functional if compact but the shower was terrific, plenty of hot water. A large TV and ample storage space. The evening Meal was exceptional, no pre ordering here, everything brought to your table, Each coach party was allocated a slot,although as the week progressed this was very flexible. The restaurant manager was 5 star, never seen anybody deal with service, staff, customers like that, well done. Breakfast was equally slick, all you had to do was ask and tea coffee toast jams would appear. No cold food here. The entertainment started with Bingo followed by the nights guest, again all very good. Any niggles, lift was small and at busy times overstretched, the building is old and corridors reflect this. Overall this was a 5 star experience in a 3 star hotel.

Young lad very helpful when checked in offered help to take luggage to room If you struggle with mobility ask lower floor as lots stairs up to top floor small corridors Woken up 1am by people in the street on way back from pubs Friday night not hotels fault but that's problem with hotel being on a side street The corridor light kept coming on shining under the bedroom door and people shutting doors make noise Bed lovely and comfortable and room lovely and clean can't complain Seagulls on the roof every night so loud The second night was even worse for noise I had about an hours sleep due to people outside street and seagulls on roof! I know the hotel can't control this but not an ideal location The staff are lovely , especially the lady at breakfast Breakfast sausages were poor but rest was ok It's more of a B&B than a hotel If I could get a full nights sleep I would stay again