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The hotel experience was quite poor. We checked in at around 4 o'clock that day. Even the front desk receptionist couldn't find the room we were given. After checking in, we found that the two double beds we booked were actually one double bed and two simple single beds. We went to the front desk to negotiate and were told that the rooms were full and there was a solution at the second level. At 10 o'clock in the evening, when we were ready to go to bed, we found that one of the simple beds had collapsed. When we turned over the sheets, we found that three wooden bars were missing. We went to the front desk to negotiate again. The night manager said that he was only the restaurant manager and could only add a mattress first and solve it the next day. As a result, the simple bed was only replaced with a wire bed the next day, which was not as good as the mattress the night before. The next night, we went to the bar on the first floor to consume with the 5-pound voucher for not cleaning the room. After ordering, we found that the bill price was different from the price we had just arrived. After checking, it was indeed a problem with the bar's price system, but when the bartender came back with the menu, he threw the menu next to us, and his expression when delivering the meal was also quite unhappy. Hypocritical British apology. This hotel is not worth the price at all.

Booked afternoon tea here was very nice. Finger sandwiches, hot scones with jam and clotted cream and various cakes. Hot onion rings, sausage rolls slices, breaded brie and mozzarella sticks with a nice sweet chilli was very nice. Served with 2 glasses of decent fizz and a pot of tea was great only downside was the various cakes on top plate didn't taste like they were cooked fresh. Ordered 2 kids meals aswell and couldn't fault them for the price homemade chicken goujons and decent portion too. Would highly recommend

This was our 4th visit in 2 years. This hotel gives you that touch of Downton Abby while having a modern/stylish spa. Any business is only as good as the staff working there, Netherwood staff are amazing. From receptionist through to barman/waiting staff/housekeeping to ground staff. Everyone is polite, friendly, efficient and will do anything they can to help. Our room looked out over the gardens and onto the sea which was beautiful, very clean and really well lit which can be a problem for me in some older houses. The town is a short walk along promenade which you will find the best chocolate shop going called Chocolori. Definitely a must if you like anything chocolate related from cakes to cocktails. Unable to add photos for some reason

My mate & I loved the B&B here - friendly owner who’s an ex-cyclist herself and adept at looking after Bay Cycle Way customers, comfortable rooms and a particularly good range of breakfast options. And she gave us a comprehensive rundown on all the restaurant and pub options for an evening meal too. It’s easy to see why this is an enduring favourite. Look out for the extraordinarily colourful display in the front garden too. Highly recommended.