Search Best Hotels in Larbert

Hotel looks fine from outside, good location for town centre. Staff friendly enough.The room which we paid £103 the night was a small double, very dated, bedding was clean, bed comfortable, clean white towels. The room was filthy, dust on vanity area, unclean coffee cups, dust rolled off the bedside table, windowsill, tv, and a ledge above the bed. Walls marked and dirty, skirtings thick with dust, mirrors not clean. Shower was powerful, but over the bath, with no slip mat( I slipped coming out and hurt my leg! A half used shower gel was still on shower holder. But reasonably clean bathroom. Cleaners knocked on door at 9.10 am and asked if room was vacant! Breakfast buffet style, descent enough.

Over the years, I've been to a dozen countries and have stayed in budget accommodation in quite a few of them. Metro Inns deserves a place in my top 3. The staff are very knowledgeable about the local area and are all friendly and polite. The manager even loaned us a few hangers from his personal lodgings as the previous tenants of our room had either broken or stolen them. Communal toilets and showers were cleaner than expected and well stocked, as was the kitchen (which had plenty of fridges, kettles, and ovens for us to use). The showers were powerful enough to ***** off a day's worth of sweat and grime! Better than my shower at home. Towels were replaced daily for us, which I honestly wasn't expecting as we only paid £12 per head per night. Conveniently located smack bang in between Edinburgh and Glasgow park and rides, but there's plenty to see around the local area such as the Falkirk Wheel and Kelpies. The only downside was that our room only had two power outlets and could have done with a lick of paint, but the beds were surprisingly comfortable. There are also a couple of restaurants within throwing distance if you can't be bothered to cook. The coffee machine in the lobby that uses actual beans instead of instant rubbish was a nice touch. All in all, if I'm back in the area again, I'd definitely book this place again! Even if they raise the price, I would still consider it reasonable. Many thanks for a pleasant stay!

booked this hotel to start with as it was near where we was going to, we are on our way to Hebrides, staying at varies hotels B&B on the route, first impression was wow what a lovey place this is, been redecorated 8 years ago, we got a really nice welcome at the reception, was asked about the room, we have one of the bigger rooms, only. short walk to the lift, would say seconds, on opening the door to the bedroom, again very impressed, did not expect such a big room, walk in shower, ample space, in the bathroom, we have tea & coffee with kettle, very quiet room, we then went to eat and dine, Cloe the waiters that served is is a lovely lad,very helpful and chatty, all in all a very nice place to stay would highly recommend, , food is excellent for a excellent choice of the menu

The staff are excellent, very friendly and ensure your stay is enjoyable. The rooms in the hotel need updating; I would not choose to stay at the hotel again due to the rooms being quite basic for a 4*, and no safe in the room either. The restaurant area is nice. The bar area could do with an open fire, which would be in keeping with the property and, due to the bar's location can be quite cool. I found the lockers difficult to use; there are no instructions when trying to use them, only in the reception area. I did ask someone to show me, but they were too busy apparently, so I asked another customer to help me. There was no concession for late checkout on New Year's Day; however, upon request, this was granted. You also have to book for breakfast; therefore, on New Year's Day, I had to get up for 9 am to go down to breakfast, which was not ideal. I had paid for the trip online when I booked; however, when I came to checkout, I was charged the full amount again and was informed that there was no log that I had already paid, but when we arrived and checked in, it was acknowledged that I had paid, it was a good job that I had the email displaying that I had paid. Upon further investigation by the hotel, it was noted that I had paid. I thought that I had read somewhere that there was an option for a set menu for NYE, but al a carte was still an option however this was not the case. The food was ok. The stay was made better due to the friendliness of the bar and restaurant staff, all credit to them.

The environment is beautiful, with large lawns and landscapes, and the room facilities are comfortable and satisfying. There are restaurants and shops on foot, and parking is convenient

Just returned from a 2 night spa break to celebrate my wifes 40th birthday. Overall the experience was good, from the title of my review there are elements that i felt there were parts of this that made me question its overall 4* rating The spa, gym and swimming pool were excellent (My wife had treatments over the 2 days and felt they were very good), she did mention that one day one the relaxation room wasnt the most relaxing due to a group of other guests talking quite loudly about things you probably want to avoid discussing when in a relaxation room. Her therapist had to also quicky leave to be sick (the girl was very apologetic on her return and i guess sometime these things happen. For me the gym was very well equipped and with a good standard and great variety for various skill levels, a few minor things, the 2 sessions i had in the gym over the days, not once did any of the instructors walk the gym floor and i happened to observe a few people who appeared unsure of equipment use (i work in the fitness industry and that in itself is an issue for me) on approach to the leisure facility door there is a plaque stating that all instructors are REPS registered, again as someone in this industry, Reps no longer exist and haven't for at least 2 years, they were bought over by CIMSPA (Chartered Institute for the management of sports and physical activity) These things probably don't matter on the whole to some but they were things i picked up on and are small details that elevate the status of a gym/leisure facility. The food was very good, definitely no complaints, the staff were always polite and attentive, no issues at all on this front and is probably where the hotel scored its best for me. If i could comment on one thing my wife and i happened to be privvy to some of the younger staff's personal conversations at times, i would not say some were discreet in this I initially called ahead prior to travelling and requested a bottle of champagne in the room due to the occasion, this was not there upon arrival, and we were placed in a twin room despite booking a double, in that we had to take our cases down and get rechecked in etc and then back up, the room mix up i had no issues with but was a bit annoyed with the fact i requested something to make the arrival special and despite the reception staff noting this at the time of the call it wasn't done (again the small details that can elevate a person's experience, needless to say i did request this again to which they ended up sending a bottle of prosecco instead of champagne, at that point i wasn't in the mood to dial up and switch it over. The room i felt was what let the experience down, a definite 3 star room, very tired and nothing like advertised, chips and scuffs on the walls, some rust in the bath along side some dirty shower seals, and just very dated furniture with the token yellow discoloured phone. (My wife took a few pictures if anyone from the hotel would like them so that the