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Good .i love the Location it’s so close to the airport as well

We are stay at this wonderful hotel for one nights. Here are our honest comments: 1) The location is convenient, just two bus stops away from Terminal 5 by the No. 423 bus. 2) The bedroom is elegant and equipped with modern facilities. It is very clean, comfortable, and comes with high-quality bottled water, tea, coffee, and cookies. 3 )The bedding is also very comfortable for sleeping. Overall, Keep up the good work and continue to provide high-quality service at a reasonable price for your customers. Best regards, Kit Chua Malaysia

the hotel is super clean and quiet. the location is great, very close to Heathrow Airport, with only about 7mins car ride from Terminal 2, which cost me 16 pounds taking the black cab. you can even see the runway through out the window if your room is in good position (mine is. the breakfast is great too, with many options and all taste good.

This is the second time I’ve stayed at the Radisson Red in the past month due to flying from Heathrow. It is also the second time that checking in was chaotic, with the self check in computers not working and this not being resolved with increased or quicker staff. Moreover, the staff have a habit of not making eye contact with you, not acknowledging you, not really managing the chaos or reassuring properly. In the end, I waited in a queue for around half an hour to check in. People are naturally tired when they get to an airport hotel- the staff need to show some awareness of that. Then in the morning, I asked when the next shuttle to heathrow was and was informed, 2 minutes. I waited for 25 minutes and no bus. I went back to reception to ask what was going on and was told ‘it’s heathrow that run the bus, not us.’ It was yet more unhelpful at tidied and an unwillingness to be at all accountable.

It was a good stay, smooth and easy check in. Good location. However I feel housekeeping could have been a little bit better. Sometimes I spend the whole day out and came back only to find my room not done and they end up coming late at night to ask if I would like to have the room cleaned.

I enjoyed staying overnight at this hotel as it was close to the airport and my flight arrived too late for me to take a train or coach to Manchester. Initially there were some delays as they couldn’t find my booking, but it was a small misunderstanding as my name is quite long! The room is spacious and clean, and would recommend for an overnight stay especially if your flight arrives later at night. I also liked that they provided water in glass bottles!

Very very good

This is the first time I have booked a hotel alone for the night before a flight and I was very impressed both with the hotel and its reception staff who arranged my transport to the airport for me too. I would use again and recommend

Check in a bit slow, we booked room with queen bed and sofa bed (for our 9y.o daughter). Upon check-in, attitude was you only booked for 2 people and were “put out” when asked to prepare sofa bed ASAP (just off a 10.5hr flight). Eventually sofa bed was set up (again by a guy with bad attitude). Plenty of choice of hotels around Heathrow so I will use a different hotel next time. This is not typical of service I am used to from Holiday Inn group.

Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached. Check in: Swift, maybe cuz it was 11+pm hehe Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏 Food: Morning breakfast was a classic american brekkie buffet, it was quite good. Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok