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Family funeral meant a short notice trip to the Cardiff area, my usual list of hotels was thrown out due to two Coldplay concerts which wiped out accomodation for a significant distance on those dates. Luckily booked a room here - and though aware of the site had not used this as a stopping off point before - indeed had not tried Days Inn sites before. Pleasantly surprised by the facilites which, akin to Travelodge or similar I would say, were very good and perfectly adequate for the one night stop over. Reception staff very welcoming and efficient. Room (Twin) was very clean and well set out, pat on the back to housekeeping staff who had obviously paid attention to detail. Basic refreshments in the room were fine and slightly better than the norm with bottled water available. Temperature over night was comfortable and noise (despite being just off the M4) was fine. Costa and McDonalds plus a couple of other caterers are next door so fine for grabbing light meals. Wifi was fine, but TV signal very poor and most channels not really watchable - so a move to cable or an aerial upgrade needed I would suggest. Would certainly have no worries about booking here again and felt it was good value for money (though the late booking and concert pressure on accomodation in the area had moved the cost up somewhat.....dynamic pricing as with other chains such as Premier Inn etc.)

Lovely place! Was beyond what i had expected! Staff are very nice. Situated in a nice area. Good night sleep with no noise from surroundings. Room was beautiful to stay in and quite modern too! I did not expect this at all. Will surely recommend.

Cannot fault accommodation and service. Excellent room, food and staff. Nothing was too much trouble for them.

Always spotlessly clean. Reception always very nice. Rooms have all you need. Comfortable and Clean. USB sockets, reading lights and lamps, Samsung 32” Smart TV compatible with with mobile phones, tablets and pc/lap. Desk with desk lamp and luggage storage along with open wardrobe and bedside drawers/unit. Large full size mirror. The Queen size bed is comfortable and has plenty of pillows/bedding. Bathroom is one of the best I have seen In hotels with modern and clean fittings. Subway tiling with chrome finish fittings, large bath with waterfall shower and over bath shower attachment for when just your hair needs washing. Huge fitted mirror with lighting and ample space for your toiletries etc. Towel rail and door hooks all complete the better than most bathroom. Towels and toiletries/hand wash/kettle and mugs, glasses, quality hangers and the attention to details all complete a good value room. The hotel flows on to the pub/ restaurant. Being Green King the food is all good. An extensive food and drinks menu. Easy and user friendly app allows ordering from your table for food and drinks. Overall the convenience of both hotel and bar with good service and good value a highly recommendable place to stay whether your here for business, leisure or just a night or two r&r The New Inn @ Green King always hits the mark. If you have breakfast with room it's served at the restaurant with hot & cold options Continental and Full English. Both perfectly presented and quality products. Parking for guests is free and input of car registration avoids any after stay fees.

Accommodation was adequate, very tired interior, very 80’s decor and needs new carpet and lick of paint, pool facilities were also out of date but acceptable. Now for the really bad bits, trying to get lunch which turned out to be an afternoon tea resulted in major discussions between staff to see if we could be accommodated. We were, it was nice enough but no where near rmtge £24 each paid, more like £15. We then decided to have a drink……..this is where one person, a lovely South African lad, could simply not cope with the bar and food orders on his own and we decided to leave than order another drink which I was dissatisfied with. However, when he asked for help from one of the waitresses, a very young Blonde girl, it was obvious she was as useful as a chocolate teapot and simply went off doing nothing of value rather than help. The evening meal was fine, excellent quality and quantity, but a bit pricey. Now, breakfast……if you didn’t mind queuing for 20 minutes, you were fine but very, very disorganised and very poor service, had to ask for plates, wait for some of the hot food or ask for it, and some if it was cold!!!! Overall, very disappointed with the stay and do NOT recommend it

I stayed at this hotel recently for a conference at the ICC, and I must say this place was great in terms of cleanliness and friendliness of the staff. I will be staying here again for future trips! The walk to the ICC could be better as you have to cross many traffic lights, but that's for the council to fix! Loved the breakfast by the way!

Situated in the countryside outside Newport, just off the bypass. Plenty of parking, I think free. Reasonable amenities for our weekend function, though the Wi-Fi was weak at times and crashed periodically. Respectable food and dining facilities, not top quality, but okay, bearing in mind the discounted price. Decent bar, though the wine wasn't cheap. The beer was. Rather disorganised staff on arrival, they unsure what rooms were ready. They were also reluctant to print airline boarding passes, though did so when emailed to the desk. There were quite a number of radiators on in the hotel, plus a bathroom heated towel rail in my room, making it uncomfortably warm at times - this was May. The bedroom was comfortable enough, if a bit battered in places, plus the toilet leaked water into the bowl continually. There was no soap, only liquid dispensers. Could best be described as cheap and functional (largely).

Booked a golf break for 4 people. 4 star accommodation. Some really nice staff - waitress, some golf staff and some reception staff. Some simple improvements could improve the experience for guests: 1. MAP OF COMPLEX - its a large site. We needed a simple map to show us how to get around. It would have saved SO MUCH hassle on the first day. Staff trying to explain how to move between sites without a map is confusing. Cars from one part to the other is challenging as there is limited time parking. Added cost of other parking. Minibuses that dont come for ages. Drivers blaming reception staff. A lift that doest go to the ground floor!! Terrible sinage all round. However the Manor Hotel and Main Hotel were connected by easy access escalators. Once we knew our way around it was so much better but it took the first day which we filled with hassle and rushing around. Just a simple map please. 2. Don't close the halfway refreshments shack early. On a warm afternoon desperate for water refill staff closed early and were very unhelpful, rude in fact even though we were asking politely. We found out ourselves there was another option on the way to the 10th tee - pity they didn't tell us. 3. They cancelled out restaurant booking 2 days before saying it was closed due to maintenance. In fact it was used for a large conference. Not nice to be lied to.