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It's a quiet and cosy hotel. Good views. Staff was okay. Didn't seem to make eye contact which I thought was bizarre. The cocktails were great, food was overpriced and disappointing, definitely poor quality compare to other places nearby, especially when they struggle to make steak. Small portions. Our room was clean, but there were plenty of irritating bits. Our bed was pushed together which made it not very comfortable as a couple. No toiletries in the room!!! No tootbrushes, tootpaste, shower cap, box of tissues, slippers, etc. So be warned! Also such a nice bath but not even a tiny bag of bath salts to use! Why noy support small businesses in the area and acquire some? Shower took forever to warm up. Sealant along the shower and bath should really get replaced and poorly picked radiators with loads of trapped dust next to fresh clean towels. And why are we still using the disgusting non slip rubber mats?! Coffee bags were gross. Pillows were nice and fluffy. No air conditioning in the room and turned off at the restaurant too on a warm and humid day made the stay uncomfortable at times.

Lovely hotel. Amazing health club, very clean. Nice big pool nice and warm. Location in the trees as per the name. Room could have done with a little renovation as starting to look tired. Had a hot chocolate in the bar friendly service. Did not have the breakfast but expect it would have been good. Went on motorbike would have been nice to have dedicated space closer to the hotel as was a bit worried as had to park further away to the entrance but not issues encountered so all was good.

I recently had my wedding here and what a beautiful venue and food. However, I have to say that the communication from the contact we used for the wedding was poor. It took a few attempts to actually get an appointment on a few occassions (my e mails going unanswered), then when I did get an appointment, said person didn't turn up as they forgot! I didn't get a personal apology for this which would of been polite. I have also sent an e mail to them since my wedding stating something I was unhappy with and advising on something simple that could of improved the issue and have still not received a response. (Issue was as I was saying my vows I could see straight past my husband through the glass in the doors and people in the restaurant were leaning over the tables watching us as well as waiters. It was slightly off putting and just a curtain or even paper up at the window would of been a simple solution. For such a high standard venue I would expect communication to of been much better!

The hotel is an old English-style hotel. The room and bathroom are large. The bathroom faucet is difficult to control. After the electric kettle is opened, it is not dare to use it. It is necessary to pick up the luggage and make a sound on the wooden building. There are big supermarkets and places to buy food nearby. Convenience