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After 7 weeks sat at home with fractured foot and statuary sick pay I needed to de-stress near the sea. The evening before travelling, solo, I found a deal where I could pay with best western points : 33000 points and cost was £156 + £6.95 per night breakfast. Couldn't book the night before, when looking, so decided to book in the morning. Prices increased to £167 and no way to book breakfast, so booked and travelled to Hotel. When I arrived the receptionist said it would cost £167 for the 2 nights (+33000 points) and £15 per night breakfast, when I queried the price, she said the £6.95 is pre book only ! I felt ripped off, but the completely unnecessary price increase . Nice staff and sea view room, but shadowed but price increase.

First of all , we had an issue with our room which wasn’t the hotels fault at all. It was in fact the sub contractor workers who were there at the time. It resulted in us not even staying the night and travelling back 3 hours home the same evening. When I spoke to reception about the problem the manager was helpful and explained we would get a full refund. I later on spoke to Georgios Lympitakis through email and let me tell you , he was a fantastic manager and offered us a free stay at their sister hotel (closer to home) and a full refund still applied. Very apologetic and sorted things out for us straight away. It was unfortunate about the stay in general but I cannot fault the staff especially Georgios Lympitakis who was an absolute delight. Kudos to you sir.

The fire alarm activated on Wednesday evening and early Thursday morning (0610). On both occasions I went to the reception to try to get a status update. On both occasions the reception was unmanned but I could see from the public side of the reception desk that the Fire Alarm panel was showing an alarm activation. All fire doors were in the closed position, having been automatically closed once the fire alarm had activated. On both occasions when the manager returned to the reception desk they confirmed that it was a false alarm activated by someone using the shower in one of the rooms. The fire detection system does not appear to be fit for purpose if it falsely activated when someone takes a shower. The manager I spoke with today following the 2nd activation said that they had spoken to a guest and told him to make sure the windows in his room were open if he took a shower. We won’t be staying at this accommodation in the future due to the level of disruption experienced during our stay, together with my concerns over the fire detection system. This is disappointing as the accommodation, although basic, was very clean and reasonably priced.