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The hotel is small, simple, there is a bus stop at the door, and it is very close to the town center. It is very convenient to walk to the town. The English breakfast is very good (the chef is an older woman, one looks at the restaurant, likes her). While eating and looking through the floor-to-ceiling windows, I feel quiet.

First thing I noticed was the excellent friendly service at the front counter. This service continued at breakfast the next morning, which was very nice - it was a menu-style breakfast where you order a breakfast you would like. Breakfast with salmon had a small supplement. The room was mostly okay, although there were some stains on the bedsheet. Inclusion of earplugs was a nice touch as it is on the main road - I happen to like the city noise, but ended up using them to block out the noise of the fan (there is no air conditioning). The bathroom had nice toiletries although we noticed that the cold tap ran hot for quite a while before it got cold. Overall the stay was fine, but with lots of hotels available in Colchester it wouldn’t be my first pick to return.

A really delightful hotel with parking on site. Fabulous continental breakfast, lots of options to choose from including blueberries, strawberries, and raspberries (which you never get at hotels). Welcoming and friendly owner. Nice room, comfortable bed. Close to local shop and restaurants. I will stay there again.

The hotel is very njice a reward. The lkxation is from.the station a taxu or a bus . A hotel.aervice busses for this area . The polution leverls are falling rapiduly and helping the staff stay.qirh tje plans ia to uae feet cover s i have golashes palatix then off my boota and on theae over my socks.. or slippers or a hosue shoe ..like a indoor trainers or shoe fpr sports. The carpest are tp be kept but if the customera kwpw tjis bargin the staff can have many many pther taaka compelted within health and safety. The only.fripe.is thd insiatance to use the swivel sink block.. i loke wpaom salts this brings that watwr alkine ovwr and it sets off a magnet. Or similar the water in side the human needs this and the bathing water but the plumbing is hoinf to readjuat as nearly all hotels haev this ambitons . No..the locak qarwr is x the remplate for the xuater.ia this a cuatomer not.aeen this wull be able to adjusr quickly vontrol as qe mocw aqay form cars ia really to be leas not.an.increase in items and chemstry that locka any communty to np peeamnaetly . Often the reqqrdes are vwry much xomung fprm diggixult places and that comtrol.is.mpt.educated to.xeo or staff. So leaa contrill average and stay woth rje lpcatoon amd somplyfy morw local.cumstipwmmrs.and asude burroghs pr sat welsh scittosch amd london . Its obwr subsxribes in want . I.adopt.now a sjorter saty tp enable other cuatomers tp.access the rooms . If i clean as i did jaut prior that ment rhat cuatomer.was i trpubel.as maybe the jotel so.lendong ina hand..oftem.mistalws ..the car though is the great no.money and that needs away from there and i tp wages for every satff say time.and captial rewards not a money valuation of tjis is th3 riaw. The bokt has two functions one iup thwie ****s and the pthw rup yiur ****splus leaving and anothe rarrivung sunable to see the history sp rebegin the car gies all hail a bus . Hello

Great hotel with a lot of history to it, and as such a very nice place to stay at. Friendly and approachable staff. Unfortunately, I had booked two rooms without adequate facilities; one room did not have hot water and the other had a malfunctioning shower. Could have been bad luck, and I suspect the hotel management to be able to fix this issue.

Absolutely wonderful hotel all round. The room and balcony exceeded my expectations, and really pleased me, and my standards are very high and I submitted some specific requests. Top floor, room 904, advised now this one and 910 very popular. Both the room and balcony a really nice size too. Lovely facilities. Nice view of Colchester castle etc. Nice communal areas. The George hotel communal areas are wonderful too and lovely breakfast, great choice, beautifully cooked, and I requested to sit elsewhere as so many beautiful options, and for me generally and as need my own space, and peace as much as possible, and am still very aware re.COVID-19, I eventually arranged to sit in the lovely courtyard. Too busy and noisy for me in the main restaurant. Exemplary staff. I also really liked the fact that you could switch the bathroom ventilator off, otherwise it comes on when you put the light on. Of course one should always switch it on when using the shower and keep it on briefly afterwards. My first Surya experience. Sublime.

How delightful to be given an upgrade to a suite. Having checked in it was off for an evening with many old friends. On returning sometime after 10.30 we thought ordering from the late night room service menu would be a good idea. The gentleman who answered the phone went off to check with the kitchen as to which options were available, a curious event in itself. On calling us back we were told that not a single food option was available other than some cheese for sandwiches which ”wouldn't come up nice” whatever that may mean. We were offered the choice of buying packets of crisps from the bar or ordering food elsewhere that they would accept at reception for us to collect. What an absolute joke, amateur hour hospitality at it's appalling worst and at a premium price point too. Whether the fault lies with poor recruitment, training, supervision, management or all four is a question that needs answering before anybody reading this review considers staying in this venue. So now it's morning, the temperature in our room is unpleasantly cool. No problem, we turn on the heat pump. It's great at moving air but no heat is to be had, it's cold in here and now we're both sick of the place and just want to leave. The instructions for the heating are badly photocopied and somebody has used the paper to make notes on but nobody has spotted that either. Its nice and warm in the rest of the suite though so we prepare for the day in there. Mustn't forget that we've already struggled twice this morning with the toilet that flushes continuously until you push the buttons in the special way that stops it. The staff told us to do this last night. Ok if you know you have this problem why not do something about it and repair or replace the worn or faulty parts? I've genuinely enjoyed much better standards in the humble Travelodge. Greyfriars from where I sit right is just a poor joke. Breakfast was good, our suite was beautiful, in fact the whole hotel is beautiful. But when you go to bed hungry and wake up cold these things lose their charm

Lovely 14th century hotel, staffed by excellent friendly, helpful staff. Added bonus of free parking.Our breakfasts were included and were some of best we've had. The full breakfast is cooked to order and comes out piping hot. Much better than a hot buffet. Staff happy to accommodate personal preferences, example I dont like crispy bacon, and my 'soft' bacon was perfect. Yasmin was a delight, first thing in morning, cheerful, helpful and inflammable. Rowen was the perfect reception staff to greet new arrivals during the day. The young lady on reception in evenings was also lovely, friendly and helpful. Unfortunately we didn't notice her name. Rooms clean and comfortable, nice to find a fan, as it was rather warm during our stay. The complementary cookies on reception were a nice touch and tasty. It's a good 15minute uphill walk into city centre, which some people may find d a struggle, but there does seem to be plenty of buses running both ways.

We stayed for just one night as we were having a school reunion nearby, so we didn't try the restaurant. We didn't have hreakfast either, so can't comment on it. The location is easy to find - just off the A12. The staff were very helpful and friendly. Rooms were clean and the bed was comfy. Easy car parking. Exactly what we required.