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Stayed for 4 nights and what a wonderful stay, the hotel is 30 seconds walk from the Centre and 5 mins walk from Preston Station. The room was beautifully presented, clean and comfortable, and the staff, well, what can I say, Lauren and Lauren, Martin and all the staff made us feel more like friends than guests,….what can I say, we’ll definitely be staying again ( sorry guys! Lol) In a nutshell, highly recommended. By the way, Lauren, have you seen that Nun again? ;)

Quite frankly we do not know where to start, If I could I would give ZERO stars The only redeeming feature for this hotel (calling it a hotel is a joke) is that it is very close to the M6 making it a perfect stop off on a long journey. The whole place smells of damp really smells it's quite over powering in both the basement corridors & our executive rooms bathroom. How could you possibly call this an executive room, the carpet was minging, the only soft seat chair looked like it was 50 years old which contained so much grime who knows what it had been used for previously. There was a bedside table missing, the furniture looked as if it was from the 1960's. As for the bathroom ZERO ventilation, mould all around the bath & basin, the shower had been leaking meaning the bath side panel was rotten, AND stains on the ceiling clearly from the room above leaking. The food was dire, served in dirty dark unattractive rooms. The night we arrived we went along to the restaurant NO one was seated & we asked for a table - the rude waiter said have you booked, I said no and was told to return to reception to book a table. Talk about jobs worth this attitude was beyond a joke. I wish we had gone by our instincts and ventured to a local pub. We sat down & we're given a fairly extensive menu but then told the chef was off, and only burgers & fish & chips could be served. Our food arrived it was passable BUT very expensive for what it was. The drinks prices were extortionate. At best it was Wimpy standard, but The Ivy prices. We heard other people complain about the poor choice of food available. The breakfast was poor, very slow service by people who clearly did not want to be there, why is this served in the darkest room in the hotel. Perhaps so you can not see how dire the whole experience is ?? All in all it is fair to say we will NEVER return. This place should be demolished and a new hotel built on site. Why are MacDonald hotel group management not aware that this hotel does not do their reputation any good? Xxxxxxxxx 33333 Reviewed 3 days ago Quite possibly the worst place we have ever stayed !! Quite frankly we do not know where to start, The only redeeming feature for this hotel (calling it a hotel is a joke) is that it is very close to the M6 making it a perfect stop off on a long journey. The whole place smells of damp really smells it's quite over powering in both the basement corridors & our executive rooms bathroom. How could you possibly call this an executive room, the carpet was minging, the only soft seat chair looked like it was 50 years old which contained so much grime who knows what it had been used for previously. There was a bedside table missing, the furniture looked as if it was from the 1960's. As for the bathroom ZERO ventilation, mould all around the bath & basin, the shower had been leaking meaning the bath side panel was rotten, AND stains on the ceiling clearly from the room above leaking. The food was dire, in dirty

First as all my reviews the honesty part both myself and my wife work for a separate rival hotel chain part of what is currently by room numbers the 2nd biggest hotel group in the world 35 years service and experience between us in the one hotel my wife works reception I do night audit. Easy to find from Preston rail station IF YOU IGNORE GOOGLE MAPS.. Central location We arrived very early but could leave luggage til later. Checked in very quickly and efficiently staff very very friendly. Room great for the price well sized very very quiet no sir con but had a good fan large bathroom very very hot water decent TV with basic channels good fast WiFi very easy log on. Didn't have food other than breakfast so can't comment on that. Very quiet overnight great night's sleep Breakfast great choice something for everyone couldn't fault it. Bar Had one drink certainly not cheap but not Mickey takingly expensive either . Check out Quick friendly and professional. Stayed the following two nights at the higher star rated Radisson blu in Liverpool ,reviewed seperately and this hotel was way way better..

Friendly reception, very clean, superb breakfast, great hotel, our only criticism was the room lighting was very poor. The bulbs must have been ultra low wattage.

Very good standard of accommodation, friendly and very helpful staff, amazed breakfast included in the price having paid double the amount in premier inn with no breakfast. Staff gave an excellent recommendation of a local hostelry which was superb

We just tried to make the booking on 22/10/2022 and luckily there were still available rooms. We were pretty in a rush that day as we accidentally got our booking canceled in another hotel (not IHG Hotel) and were planning to visit Blackpool. But it seemed that hotels in Blackpool were quite expensive, being unaffordable for students like us haha. So we decided to look for a hotel in Preston and thankfully we got such a fantastic IHG hotel. The staff was quite nice and friendly. We asked for a toothbrush in the morning of the second day and just received it immediately from reception after the call. Positive impression. We did not use many of the facilities, as we just had a buffet (British breakfast) at the second day in the morning. Food is delicious and healthier food and green vegetables were also provided. Really appreciate it as a person who really loves eating vegetables more than meat haha.

I initially booked and paid for this stay back in January but due to ill health I could no longer stay. The stay was put on credit for me and less than a week ago I got in touch asking if it was possible to use the stay this weekend just gone due to a mishap with calendar clashes. With no issues or delays, it was instantly organised for myself and my partner to stay there, and our room was even upgraded a larger room which was available at short notice. I questioned late at night when I arrived where I could park due to uncertainties with signage, and was immediately advised whilst I was still in the car! We stayed in the Lime Tree room and it was beautiful! Very modern, thoroughly clean, and there were even tea, coffee, milk, bottled water and snacks available which was a great finishing touch and a saving grace for the unorganised! The bed was extremely comfortable, the bedding is great hotel quality too. We will be regularly visiting Preston for our sport as we compete in a local Strength & Performance gym, and we absolutely will be back. It’s definitely made us rethink about driving up and down the country on the day, and put us at ease after previous bad experiences. Winkley Square Residences is the place to stay if you are ever in Preston, located in a lovely area, and an even nicer place to rest your head, run by very helpful and genuinely nice people. Hats off to you guys👍🏼