Search Best Hotels in Redbridge

Liked · The room and bathroom was clean. The owner was initially friendly - I asked about check out time, she said not to worry - whenever I was ready, which was a lovely response. Parking was easy. The bathroom was well presented. Disliked · The shower was scalding - when I told the owner she said 'many people' had complained, but the fault was with me (and the previous people) because we didn't use the dial. I did use the dial and it was scalding. Given that many people have complained, clearly the issue is the shower and not 'many people'. She later said this was 2 people. The owner was hostile at my complaint, which really is not unreasonable. The room is shabby (see pictures). The curtains don't fit, aren't hung properly (see pictures). The furniture is sp**** and shabby (see pictures). Windows frame appears to have melted. Holes in the curtains (see pictures). The bed is squeaky as soon as it is touched. The owner, when I complained about the shower, said she isn't a 5 star hotel, she is a 0 star hotel. This really isn't good enough. The basics I expect is a bed which doesn't squeak and a shower which is usable.

From the moment we arrived, Starting with the reception staff we were treated wonderfully. During the afternoon we sat outside and were seated with our dogs. Luke provided a water bowl for our dogs. It started to rain lightly and Luke carried the water bowl in without us asking. In the evening we sat and had our evening meal, Which as exceptional. We had the mixed grill and the spring vegetable risotto with Salmon. Jack and Jim who waited our table were going above and beyond never stopping for a moment, having pleasant conversation even though they were busy! We would definitely stay here again! At the Prince Regent Best Western Hotel.

Value for money is okay but pay attention to the surrounding crowd, not many locals.

The room is clean and very cost-effective. There is no restaurant in the hotel, but there is a good restaurant next door. It is a simple and clear express hotel, suitable for family travel. It is some distance from the subway station, about 30 minutes' walk!

good hotel, cheap price, good services. like it.

We stayed at the Guesthouse for a week while working at the local ExCel Centre. The guest house is surrounded by many local takeaways and close to free parking out of normal business hours. (7:30-6pm Mon-Fri chargeble free the rest of the time) The accommodation has its own entrance which is accessible by a fob. Through the door leads you to a set of stairs that sits above the pub. Check in for us was speaking to the bar manager. The room was great value. Just be aware that on a Friday and Saturday Night the pubs live music can be heard but i did love the hotel provided ear plugs as standard in the rooms to aid sleep if you don't like live music. We both enjoyed it and would stay again.

Stayed at this hotel for 3 nights and would never book again. Check in was easy at reception greeted nicely by the young lady who told us we had to pay a £50 bond incase we done any damage to the room. We were told we were on the 1st floor in room 6. We headed up the staircase which had food on the carpet of the stairs and turned right to our room greeted by a soiled nappy stinking across from our doorway in the hallway. Went into our room and was shocked at what we seen in there, sticky red carpet, old worn out of date furniture, walls dirty, radiator dirty, bedbase dirty, tv wonky on the wall. The bathroom was so small that I couldn't sit on the toilet and when I wanted to go to do my business I had to sit sideways which to be honest was the highlight of staying there making me giggle. The bed was awful, springs had gone. I will mention more about the mattress later in the review There is an out door area around the back were you can sit on rotten wooden picnic benches were I was greeted with a rat running back and too popping his head out of the drain giving me a cautious look and running back past me towards the bins. Also there is a shed there where they keep the linen and staff was smoking in there. Talk about a fire hazard. The breakfast I didn't like the look of to be honest so just had orange juice because the stench of dirty fat in the restaurant put me off immediately and noticed customers pulling faces while eating then leaving food on the plates because they didn't like it. We spoke to other customers staying at the hotel who was discusted with the state and smells in the rooms that the 2 couples checked out for other accommodation and a lady from Sweden had booked for 5 days left too after 1 night there. Back to the mattress... While we were getting changed and sitting on the bed on our final day the girlfriend jumped up because she seen bedbugs which she pointed out to me. At that instance I decided to pull off the bedding and wasn't to surprised to what I saw. Soiled mattress covered in pee stains and probably other stained matter on there too. I will post the photos so you can see for yourselves. I would give this hotel a wide berth and wouldn't book. It is an health hazard.