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The check in process was strange and confusing but once in the room was nice and we were able to relax on the comfortable bed. 4 pillows provided without having to ask was nice. The decor was also lovely and we had pretty much everything we needed. The road is noisy however so we had to listen to a lot of traffic, not to mention the inconsiderate guests in the room next door playing music and chatting at 5am, not the hotel's fault I suppose. It was extremely difficult to regulate the water temperature in the shower. The little milk cups were 5 months past the use by date so sadly we couldn't have a cuppa. Glad I noticed this!! It took 45 minutes to walk from the train station so not the best location for the city centre but we knew this before booking to be fair. There's a Lidl, McDonalds, ASDA and Tim Hortons nearby and a couple of nice parks. Overall I'd probably stay again if convenient to do so and hope for less selfish neighbours.

The room was large and clean. It took ten minutes to walk from Old Trafford. It was very convenient.

Visited this hotel as we had an event at the arena. Excellent location in the city, very close to the arena and to shops, bars and restaurants etc. We stayed in the ”quality street” room, it was a little on the small side but was fine for just myself and my partner. It was clean and the bathroom was clean and tidy, really good shower. The room was warm but there was a stand up fan in the room which was a nice touch and it really helped. The included breakfast was really nice, I had the full english and my partner had the bacon syrup pancakes. I'd definitely stay here again.

nice one

We travelled with teenage son for this UK trip so we preferred 2 Bedroom apartments, our preference is service apartment. This is a good price for this location, this comfort. We booked for 3 nights stay unfortunately they dont provide housekeeping daily, [ no towel change / no dish washing/ etc ] however you may request for housekeeping daily @£45/day!. The rooms are not big though but comfortable enough for 3 adults. 2 Bedrooms 2 bathrooms 2 queen bed , washer , fridge, kitchen, nespresso machine etc .The location is good 5 mins - 10 mins to food, malls etc. They offer special price for car park opposite Qpark at £18/day. That's good for us cheaper than London which cost us £50/day. Cons: The apartment living room lights are too dim, has widnow but locked and feel stuffy. Pros: we prefer service apartments for long trip with family.

Check in was straightforward and easy. Room was clean and comfortable and the staff was very helpful. Breakfast was very good with plenty to choose from. I would definitely stay here again.

I stayed for 2 nights on business. Have stayed previously. The hotel staff are always friendly and helpful the hotel is a great base, clean and comfortable beds. I would recommend the breakfast too. The young man on reception is so helpful and even remembers faces of those who have previously stayed. He is a credit to your hotel, his customer services skills are excellent. Thanks also to all the staff who work in various sectors of the hotel.