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As others have written, this hotel could be good - but there are just so many failings which make a stay here disappointing. A bath mat was missing. Towels are fine but are not generously sized. Wifi was good. It was frustrating that the reception desk was not manned more often - especially annoying at check out time as there was no one to say 'How was your stay? ' (I am not sure if they are interested in feedback because if they were, they would make sure there was someone present at check out time) But the hugest disappoinment was the lack of cooked breakfast. This was a surprise - I had no idea that I was booked into somewhere that did not serve any cooked breakfast. It then became apparent that cooked breakfasts stopped a week ago. I felt very sorry for the waiter who had to deal with many unhappy customers - none of which were aware of this change. The continental breakfast that was served was not very appealing - everything just seemed cheap. (So disappointing especially as there is a fantastic deli/bakery just up the road serving amazing croissants) For the price that is charged, there should be a cooked breakfast offered. I would imagine that all the other hotels in Tetbury offer a cooked breakfast. For this reason, I would not return.

相當漂亮的莊園，房間也很敞亮，東西齊備有拖鞋，浴袍 早餐也很豐富，非常推薦 服務員非常Nice，跟我們聊的很High.

Clean hotel and grounds, friendly staff, lovely gardens and rooms. Thank you to Julia for her support during the wedding planning, always responsive and friendly and very professional. And on the day we were so grateful for Quintin and Markus. When we met Quintin the day before the wedding to talk through things, he was so calm and made it very clear that nothing was too much trouble for us to ask. The room for the reception looked lovely! Of the evening Markus was amazing, so happy all day and again, offering to help us with anything - we couldn't have asked for better service and it exceeded our expectations. The staff did an amazing job keeping things to time (most likely, trying to find me or keep me to time!) In fact, our family and the bridesmaids all actually said how accommodating the hotel were and what great service there was- we wanted to share this positive feedback. Several guests have since commented to us how amazing the food was- especially the white onion soup (wish we could have the recipe)! And from a dietary requirement point of view from me as a Coeliac requiring gluten free, the staff were amazing. Approaching me and confirming things were gluten free, I had full confidence things were separated and managed appropriately, I am so grateful.

We drove all the way from London to WHATLEY MANOR, the location is really rural bit quiet. IT IS A VERY BEAUTIFUL MANOR SINCE 1929. We booked a suite room and upgraded to extra single bed for my son and cost 150£, which is considered very expensive. We booked for 2 nights and it cost us 1500£, [ breakfast included ] in my opinion is very pricey for this location. I think their selling points are spa, sauna, thermal room , hydro pool but for Asian , it is too common for us.The beds are very comfortable, room is very spacious and cozy, provide good quality amenities. They have really beautiful garden good for walking and reading books. Beside price, everything is good.

We stayed for just one night (party of 6 in 3 double rooms) to celebrate my son’s 18th birthday. The hotel reception bar and dining area is spacious, comfortable and full of character. As it is an old building, there are a few stairs and narrow corridors which add to the charm of the building. Our rooms were all clean, with very comfortable beds. The breakfast was extremely well cooked and there was plenty of it. The best thing for me was the attitude of the staff. They were extremely warm and welcoming and we would (and will) return in the future without hesitation. If you are looking for a friendly country hotel warmth and character, this is it. If you are looking for high tech, minimalist living, this isn’t for you.

Our 4th visit for lunch. Standards appear to be slipping. We were seated in a lounge room for lunch, when we had explicitly booked to eat in the dining room/ restaurant.Our booking details were not checked on arrival. We were seated in one of the “Lounge” areas, and waited 15 minutes before we were asked if we would like a drink. After ordering 3 glasses of sherry, after 10 minutes, we were informed that there was no sherry. The low lounge coffee-style table was then provided with cutlery in the style of the expectation of a “Bar” snack. We explained that we had booked for a formal lunch in the dining room. The food was superb - no complaints here - but the staff appeared to be inexperienced, and the standard of service was well below par. After recommending the hotel to many friends, we were most disappointed by our experience on September 11, and as a result we shall not return; neither shall we recommend the hotel in the future. What a pity, we previously thought we had found the ideal place for a perfect lunch.