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The hotel is very historical and very old. Sitting in the banquet hall, ordering a glass of brandy and listening to classical music is very sensational. Stayed in the Elizabeth Suite, in the three-story attic, it was not as good as I thought. There are a few wood piles in the middle of the room, it feels weird! Both the entrance and exit of the bathroom had to bow and the door was short. The key is that there is no elevator, you need to move your luggage to climb the building! The stairs are very narrow, or the ones that turn in circles. The steps are stones that are polished. Although the front desk lady asked me at CHECK IN, do I need to carry the baggage for you? But I feel that I am still not used to trouble them. The breakfast is very good, there are many types, and you can order some meals. In short, I feel that the price is not high, which is the lower ranking of the hotel in this hotel.

Beautiful building in stunning grounds with a very stately home appearance. Staff were friendly and helpful, we stayed in a suite which was very luxurious but somewhat confusingly does not have a room number but the name of a poet, however when we were handed the keys the receptionist only mentioned the room number…several minutes later after wandering around in circles looking for the rooms marked as the location for 22-27 we discovered that the e-key wallet had the name Kipling as well as 26…that made it a bit easier. We eat at the restaurant the first evening and the bistro the second evening, food was very good and service quick and attentive at both locations, however the lighting at both was a bit too romantic for my eyes and i struggled to read the menu in the “atmospheric” lighting particularly in the Atrium Bistro. One of the reasons we booked was because of the EV Charging facility and although not a fault of the hotel it was very annoying to see vehicles parked at this location who either could not use the Tesla chargers (other manufacturers EV’s) or had parked at these location with 3 pin plug connections draped out of windows and taking up several spaces. I did actually manage to get a charge the two nights we were there but people should be a bit more thoughtful when using these facilities and park elsewhere once charged or if they cannot charge. The management seemed to shrug their shoulders at this when I complained. The room was of a good size and fittings were excellent along with the en-suite, The windows rattled a bit at night but you have to expect this at this type of building, very comfortable bed which was very large . A good location for touring the area with Gloucester Cathedral, Wotton on the edge, Westonbirt Arboretum all within a short drive.

This is classed as a 3 star hotel, I don’t know why. It is decorated to the highest standards, the room was lovely. All staff were helpful and friendly. I know there are some amenities not available for example gym, swimming pool etc, but I would class it as a 4 star hotel. I bought a package for £175 which included bed & breakfast, bottle of wine in the room and £50 towards a meal in the Marco Pierre white restaurant. Overall I thought it was fantastic. I would definitely stay again.

The room is small but very warm. The breakfast is plentiful and the staff is in place. Convenient transportation, moderate price and free parking. Come back next time. Have a feeling of home.

Comfy well cleaned room and bathroom. Lacks a fridge which would have been welcome. Decent gym and the swimming pool is a great way to stay active away from home. Staff all good and seem well trained and personable Restaurant is poor for choice, quality and expensive- just parted with nearly £6 for a pint followed by £17 for a risotto which had nearly zero flavour served so fast it must’ve been microwaved. Breakfasts are good with decent hot and cold choice

The staff at the hotel were all very nice. The food was excellent. I encountered the best bed for the first time in a long time and had a good rest. The surroundings are very convenient.

Wonderful hotel great to stay and rooms are brilliant. Would happy be back again . The spa and leisure at this hotel are brilliant.