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The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

We arrived on a late flight from Portugal with a particular room booked which we had done through a third party booking service (queen). The hotel was clearly very busy and we were put into a room with twin double beds. This was not ideal and we asked the receptionist if it was possible to have the room we had booked. She moved us to a much nicer room (same footprint but better layout which meant I could share a bed with my husband!). This was a real 5/5 from us because despite an initial problem the really kind and professional receptionist went out of her way to fix it, and also comped us a couple of drinks which was unexpected and massively appreciated. It has made me much more likely to choose this chain again, knowing that a small hiccup will be dealt with nicely. Great staff. Room was comfortable and well proportioned and I like the fact that the toiletries are in dispensers so less plastic waste! The bar was lovely as well with really nice common areas to relax. Late night bar staff were charming and friendly. Well done Hilton!

We stayed one night before an early morning flight out of Bristol airport which is only a 10 minute walk away. The room was more than adequate for the price we paid. Terry the owner is very friendly & had great communication with him before our arrival. Would highly recommend Hathway house if looking for a cheap bed for the night if travelling through Bristol. Lovely little pub across the road for food & drinks.

Booked this accommodation to stay in following a late flight into Bristol airport. We arrived at 01.00 the instructions for finding the accommodation and our room were easy to follow. The room was comfortable and warm as were the 2 single beds. The room is not somewhere I would stay for longer than 1 or 2 nights as there was no hanging or wardrobe space. Shower was good and the usual toiletries and towels were to hand, including flannels which makes life easier when you are packing again. We would certainly stay there again either before or after an early morning flight from the airport. Most importantly the goat is friendly

Originally hailing from the area, it felt strange returning to old haunting grounds. The hotel has very much grown up since the 80's when I last visited. We booked an accessible room with breakfast. Parking could be an issue with less able or limited mobility (the disabled parking is at the bottom of a steep approach to the entrance) Ringing reception from my car, a very nice young man said it would be ok to park outside the main entrance thus avoiding the steep incline. Our room was on the 6th floor and didnt have a ”view” as at the side/back of the hotel. However, in terms of accessibility, we couldn't fault our room. The room was spacious for my husbands wheelchair, with both USB and plug sockets next to the bed which is good for charging his wheelchair. The bathroom is a wet room with a nice set up of lower sink and grab rails etc. We enjoyed a couple of drinks in the modern bar area before going to eat in the restaurant. We chatted to the staff who were very efficient and very friendly. In particular Julie, who was Maitre 'D was very attentive to our needs and we had a good rapport with her. Our evening meal was cooked extremely well and was very tasty. Breakfast was equally well cooked with a great selection of items to choose from. Again, Julie helped with serving our food directly to us as I also have mobility issues. Overall, I wouldn't hesitate in revisiting this hotel, it is one of the best hotels in terms of quality and accessibility that we have stayed in.

What more could you ask for? Beautiful b&b set in the picturesque countryside of Bristol, 2 minute walk from a regular bus service stop that gets you into the city centre in half an hour for £2! There's a 24hr garage over the road for any last minute needs. The rooms are clean, well thought out and beautifully decorated. We loved the Velux blinds that opened up to give you a fantastic view of the fields and countryside beyond. The wet room shower/bathroom in the ensuit was a great addition to. To top off our wonderful stay, I messaged the owner to ask if I could pay for a later check out and received a prompt reply to offer us an extra hour on the house! 10/10 all round