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I had the most delightful dining experience at your restaurant, all thanks to Connor's exceptional table service! From the moment I walked in, he greeted me with a warm smile and made me feel right at home. Throughout the meal, he was attentive, knowledgeable, and went above and beyond to ensure my needs were met. His recommendations were spot-on, and he even surprised me with a complimentary dessert that was simply divine! Connor's professionalism and friendly demeanor truly elevated my evening. I can't wait to return and enjoy his impeccable service again. Kudos to Connor and the entire staff for creating a memorable dining experience!

My partner and I went to Rookery Hall for my birthday in December 2024. From start to finish, it was a perfect stay and one of the best hotels I've ever visited. Everything impressed, everything was wonderful. The staff are superb. Welcoming, professional, knowledgeable, helpful. Our room overlooking the grounds was gorgeous, spotless and comfortable. Dinner - especially the plant-based menu - was delicious and breakfast fab with a stunning array of choices. The spa is divine. Big and lovely pool, great steam room and sauna. I had a treatment from Keren and it was one of the best I've had at a spa. Highly, highly recommend this amazing place

Had a lovely 2 nights at this beautiful hotel. The room was very spacious and clean had everything we needed . Slept really well on the queen beds. All staff were friendly and helpful. Problem arose on our last evening and morning but was rectified soon after and we are very grateful. It is old so don't expect modern but it's lovely and got lots of character. We will be coming again

Went for Sunday lunch today and it was lovely. The beef was cooked perfectly and came with lots of veg and a large Yorkshire. I'd asked for a restaurant table but it was very busy so we were offered an alternative. When I mentioned I'd specifically asked on booking the lovely young lady said ”it'll take a few moments but theres on about to come free, can I get you some drinks whilst we see to it? . Nothing was too much trouble and after a few mins of being seated in the restaurant our drinks arrived. All staff were busy yet very attentive making sure all tables were cleared off when guests had left. Service and food brilliant, thankyou.

We booked this hotel with a voucher for 2 nights B & B, I truly wish I had used the voucher for a different venue. The hotel was fully booked for the entire duration with weddings on both days (Friday and Saturday), this in itself was not an issue as the wedding itself is held in a part of the castle away from our room. Ah..... The room. Well on arrival a seemed positive, we stayed in room 110, and oh dear. The room was clean and tidy, but there is a loose floorboard with a nail poking through the carpet. The bathroom is dated, but functional but both taps in the basin leak, and two of the 5 spotlights were blown., again not a huge issue, BUT the room is directly next to the corridor fire door, which bangs directly onto the paper thin bedroom wall every single time someone uses it, with a wedding not finishing till 0400, you might guess how much sleep we got with constant use all night. Also some of the wedding guests decided at 0400 to have a mini party in the room opposite, cue paper thin walls and no sleep. We asked at 0900 for a room change to be told all rooms were allocated so no chance, even though there were some empty at the time and due for occupancy, there were restrictions on file about who they could give them to, we were not allowed it appears. Food was good in the brasserie, but wine and drink is very expensive. Staff were courteous, however even though we had been promised maintenance would sort the door by putting a stop on the floor to stop it banging again, nothing was done. The room was not serviced either which is poor for such a highly rated hotel. For £200 per night (b & b) I expected a much better experience, it does go to show that for all the good reviews we saw prior to booking you can't guarantee quality. We don't reccomend this hotel and will never stay here again. Look elsewhere or ensure you don't get room 110 if you must stay here.