Find the Best Winterslow Hotels

The room is clean and comfortable. The light is sufficient, the room is large and moderate The front desk service is good, kind and courteous Good soundproofing of the room Hotel location is about 15-20 minutes walk from the train station Shops/convenience stores nearby

I had previously booked a cricket court hotel and could not stay due to room restrictions. I temporarily rebooked this hotel. Although the cricket court hotel agreed to cancel, I still charged 80 pounds a day for my room. Houses from the past, designed very warm, the courtyard has characteristics, the rooms are comfortable, will stay again in the future

To be honest I don't know where to start, I had a business venture by the hotel and when I was looking for somewhere to book for the week I came across this place, advertised as a 4star, top notch spa hotel... looking at the website I thought wow... looks amazing.... so reluctantly paying £165 a night for bed and breakfast I went for it, I was excited, I dont stay out often. I arrived at the hotel and was somewhat a little deflated instantly to see that it was looking rather tired and they had building works going on, well that was not advertised.... oh well no worries sometimes things happen. I go to check in and the instantly I'm asked if I have a car in the car park, I mean well sure I do, most travelers have a car when staying in a hotel for a week..... OK well that will be a further £28.... Wait what? So now I'm paying to park in the tiniest carpark just so I can sleep in a ”luxury hotel” So again i pay it I don't have time to faf around now. I get my room key and of I go ready to settle in and start some relaxation, my room well run downs an understatement, the window was smashed, the light did not work and then to top it of when I went to go to bed at 2300 the door would not lock! Fantastic! I wedge a chair against the door, I'll deal with that tomorrow! So Tuesday AM I approach the reception and report the door being broken to which I'm told they will look at it and get it sorted, ok brilliant. I head to breakfast where I'm promptly asked for my room number, I give this over to be told you're not on the list have you paid.... erm yes and infact I have my invoice on me, oh OK then yes you can eat.... well thankyou I feel so privileged.... So lunchtime approaches and I decide to check with reception to see if my room is fixed.... the lady on the desk politely informed me that it could not be fixed and I quote her words ”it's OK though as you have the only key to get in there” Wait What, I'm a young female traveler travelling alone and you want me to sleep alone in a room I can't lock, erm NO. I promptly respond that I am not happy with this and hate to point out that if I'm the only one with a key how the hell did the cleaners get in! So I am given another room, I frantically, as I'm running out of lunch time hours, run up stairs, grab my belongings and head to room number 2! I go in and of course the first thing I check is... Does the door lock..... NO, I mean seriously. So back to reception I go, I'm now out of time hours and have lost all my lunch, I inform them that room does not lock either and I will be back after I finish work. Work finishes and I head to the reception and I'm given yet another room! So I head to room 3 settled in, completed some work and decided to get a bath as I suffer with a bad back, now having moved my stuff 3 times I required it... I go to run a bath, guess what there is no plug.... so I head to reception and ask for a plug, no problem we'll bring one down, amazing! So plug arrives and it does not fit, I re

I can honestly say that from start to finish, the service Sarah and her team provided was exemplary. Her first reply to my initial enquiry and flexibility and patience with my conference and hotel rooms bookings was excellent. The communication and service that Andrea and her team provided was excellent and the food was of a very high standard. All of the delegates were impressed with the room, the organisation and the food. When I compare this to another venue I recently used, the difference between service levels was noticeable. This is something the team at the White Hart should pride themselves on and certainly maintain and improve (if this is even possible!)