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Overall, I highly recommend Magno Suites for anyone visiting the area. Whether you're here for business or leisure, this hotel offers exceptional service and comfort. I look forward to staying here again!

Booked with Ibis Malabo when I visited the country ! The check in experience was truly poor. First of all , the front desk lady called Okomo, she never smiles and seems always angry. But anyways, when we are at the part to clear the room fees, I checked with her whether I can pay in USD. She said yes. According to my confirmation from ( I booked directly via ALL app) it was shown USD$124.15. I paid her USD$125 cash. She then looked at me and said I am USD$5 short. I repointing the confirmation form saying it should be USD$124.15 and not USD$130. She called her manager, who is also not that friendly looking said it’s USD$130. If you don’t pay, I won’t give you the key card. Yes, I know, it’s only USD$5, piece of cake; but this is a matter of integrity and professionalism. You can’t just add another USD$5 if you want. Then my tour guide stepped in and paid the room fee via CFA and I gave him the USD. The room, typical Ibis room, but was smelly and moist. I had a terrible sleep that night. But only good thing was that they remembered I needed to leave early and prepared a plate of breakfast for me. Overall, my experience was bad, it was not a good stay. Share with you for your reference !

Am writing with a heavy heart of a young mother. A work plus family trip with our baby turned into a nightmare. Do not know where to start. This hotel needs to pull up its socks, only yada yada yada talk, all talk and no work. We gave in our laundry and the laundry woman was so spiteful for local people here, she forced herself in our room and tried to hold our baby multiple times, not a great idea, without our consent. The laundry comes back with a disgusting smell like of dead animals, like they have been dried with some dead rats or somethings. We handwashed everything after work n baby slept off in the bathing tub. The breakfast was what made us land on the hospital with the baby. Absolutely disgusted by the old, stinking, rotten, stale items in breakfast. Flies and roaches all over bakery items, flies all over fruits, expired yogurts. Dishes smelling same of dead rotten animals. There were some people there who looked regulars but after speaking to couple they said they had no choice. Dirty plates, that stink of rotten and stale meat, unhygienic food, staff that had skin allergies on hands and palms and still serving food was what landed me and my baby in hospital. Its more than 5 weeks but we haven't recovered from the infections and trauma. I had given a staff my bubbs milk bottle to get warm water but since I did not receive it after 20 minutes I went to the kitchen. Oh Horrors!! The Sofitel kitchen was a horror, it stank like a morgue, where dead meat has been stinking for decades. The staff were so disinterested in us right on the second day when we just used their restaurant but brought in all our food. It's so disgraceful that Sofitel Island hotel is such a dirty unhygienic place. I urge everyone here to do their blood work done after eating or drinking in this hotel. Zero standards of hygiene and I highly doubt they are compliant with any health and hygiene protocol. We wanted to see the General Manager but were told he is unavailable, the front desk lady was too rude and called herself the manager,Olanda. We had a failed trip with our baby and I landing up in the hospital and rude staff. Never ever ever going back to Sofitel again and shall make sure to tell our organisation about this to either cut the contract with them for depyta officers or officially raise a complain with Accor group. Mothers with babies and kids, and also people in general please be safe and keep getting your blood work done after you visit this horror of a hotel.