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We stated at Kefalonia Bay Palace for a week in a standard suite. Firstly the thing that stood out for us was the service from the staff, in particular the two ladies who waited at breakfast and then served at the pool bar. Inya and Alona (sorry for misspelling) were so attentive, always greeted us with a smile and asked how we were. They seemed to be working each day at breakfast and then opened up the pool bar where we were always greeted with a glass of fruit water followed by some water melon. It was a pleasure to see and chat to them each day. The second feature is of course the view, and what a view. All rooms have a sea view and the higher up your room the better view, but obviously you encounter more steps. The steps were fine for us as we are fairly fit and used this to get in some extra steps to work off all the lovely Greek food. The hotel was very clean and well maintained and the room was serviced everyday so we always came back to a made bed and clean room. Reception area is clean and modern in appearance and the pool whilst often quiet, so you never struggled to get a sun lounger, again had great views across the bay. We had lunch at the pool bar a couple of times which was good however, there was no consistency in terms of it being open. On one day the bar was not open at all and on another occasion it closed at around 2.30pm, then on other days it would be open until late afternoon despite the details left in the room stating it was open 11am – 7pm, which clearly was not always the case. We did not have an evening meal at the hotel or get a drink at the main bar as this did not appear to be manned or open, which was a real shame as this would be a lovely place to sit and have an evening drink taking in the great views before heading into the main town. People have commented on the breakfast, we personally found it to be average however it was not as bad as some have commented. We also decided to go into the main town for breakfast on a couple of occasions to have that variety. There may well have been a note on the bar suggesting contact reception or going downstairs to the restaurant to try and obtain a drink – but that all seemed a little irritating to be chasing a drink. We did eat out on all evenings at a different Taverna each time. There was plenty to choose from which were all good, our own particular favourite being Sea Rock, (great steak and seabass) which is a shortish walk down from the hotel. All in all we had a great holiday at this hotel and would certainly come back, however we do like to visit other areas. It's been a while since we last visited Greece so would probably be looking at other islands, however we did enjoy Agia Efimia !