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The place is strategic, comfortable, quiet, there's a broken TV remote and no clothes hangers, the rest is satisfying, thanks.

Kamar bersih, untuk kamar yang gedung baru ya... Yang gedung lama, tidak tau. Resepsionis nya... Datar datar aja.. Wifinya ada, tapi no internet connection..

I choose this hotel for a bathtube. I never expected the very unpleasant and offensive experience from Merpati Hotel Pontianak. I stay with them for two nights. They were not offering us an help to take our luggage to our room. Since there is no elevator and they put us in 3rd floor, I think it best to offer your guest some help. The room was dirty, the floor was cover by dust and the bed linen is full of spots also holes from cigarette ashes. The bathroom condition was not that far from the room itself. The sink leaking and the water was green. The breakfast had no many of choices, only rice, chicken something and fried noodle. All the food was greasy. I don't took my second day breakfast and choosing order some nasi padang from outside. I cannot imagine how I survived. The unpleasant moment is not over yet. At the last night, we were so hungry and want to order some food. No one picked up the phone like they were not put the right way the phone to avoid the call. So we call the reception to having information about the restaurant open hour, they said they didn't know anything about it. As I remember, the front office is just next of the restaurant and they work for the same hotel I guess. So they suggested us to go down and order by ourselves. I went to the front office to check for the second time that the restaurant still open and some old guy just putting his finger to the restaurant. That was rude number one. The rudeness is not over yet, some old lady with a green hijab and big glasses take my order. When I asked her about the Nasi Goreng Merpati, she only answer me as it is a fried rice. For godsake I know what it is. I asked for a tailored menu and she only shaken her head. I assume she cannot speaks Bahasa Indonesia. For your information they charged 30K IDR for greasy and tasteless fried rice. In the next day, someone from the front office called us and asked us to check out rudely and not offering to take our luggage down. I couldn't stand their rudeness anymore so I thrown away my key card to last night rude lady's face and hopping the hotel just close for business.

It's cool, cleanliness, etc., the location is also very good, it's patent

Stayed here for 3 nights. Didn't expect what was originally, uh, it turned out that the room was very nice, the cleanliness was very good. Food and drinks are still affordable. Anyway, I'm not disappointed.. Even outside the expats can be as good as the room. The facilities, services, and hygiene are very well maintained.

Not bad for those who like quiet, because the hotel is quiet ...

Nice, clean, very comfortable, and great service in this hotel, was polite and nice. Nice to meet Ms. Selin, secound time visit pontianak, really nice. I would be back again and definitely stay in this hotel.

It’s pleasant and comfy room. Not really crowded. The receptionist is also nice. The toilet is not really clean.

Food is delicious, room very good and all staff is humble. So about breakfast, many kinds of menu. I think is amazing of hotel in Pontianak. Recommended. So u must to come here and try for all facilities. Cheersssss.. thanks you for all service