This hotel is incredibly poorly staffed from the general manager to the chamber staff. I had been travelling in the national park before arriving so I was dirty and dishevelled. When I arrived the manager was stood outside and stared rudely, as though we were scum. I assumed he was a customer ans stared back to challenge him. Eventually he smiled at me. When I went to reception, I was shocked to realise he was the manager. My guide was trying to check me in and to show him a copy of my identity card. He was refusing and rudely insisted on seeing my passport. I have Indonesian residency and my card is enough there is no reason under law for him to need my passport. It is not just that he did this, but how rude and superior he was when he did it. This is not the way to treat guests. I will admit to being rather scathing with him and after a little while he became obsequious, dropping his superiority. What is most ironic, about this is that the hotel room they gave me was dirty and exceedingly poorly maintained. I found hairs in the bed and insisted they change the sheets. The door of a cupboard fell off when they did this. The maintenance people's solution was to hold it in with a piece folded up paper so it fell out again an hour later. One of the plug sockets did not work. The chair in the room was so filthy the arms were black. I am afraid as the manager had been so snobby and rude, I took some delight in making him come and see everything and forcing him to fix it. If he had been nice I probably would have stopped at the sheets. Anyway, long story, but I would not stay here again if I could avoid it. And the owner should fire their incompetent manager who spends far more time making himself look good and standing around intimidating guests than doing his job and supervising his staff. In covid times in particular - it was not like he had many guests.
Special thanks to restaurant team for the delicious and various breakfast menu and very good service. Also the FO team very much thank you for their fast action during check in. Regarding hotel building. As i have been done traveling and stayed Santika hotel Palu in 2018. But looks still the same. Just suggestion maybe Santika Palu needs to have little bit renovation and refreshness. To make it more modern especially for the rooms and bathroom design. Looks too old for Santika standard. It should be the same standard under the same management all over Indonesia.
Hotel Pavilion offers accommodation in East Palu, Palu and is located 3. 1 km away from Palu Grand Mall. The property features free WiFi and luggage storage. Each room is equipped with air conditioning and television. The bathroom comes with a shower. Guests can enjoy a meal at a restaurant or visit Radja Penyet Mas Fais. Other dining options are also located around the property. Other facilities at Hotel Pavilion have free parking and 24-hour receptions. The nearest airport is Mutiara SIS Al-Jufrie Airport, 6. 9 km from the property.
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Thank you lucky hotel, I have stayed here a few times and have many memories in this hotel. The place is clean, the receptionist is friendly and kind, always successful ✨
LocationRajawali Inn is a guesthouse in a good neighborhood, which is located at South Palu. The guesthouse has a very good location, also near the Mutiara SIS Al-Jufrie Airport (PLW), which is only 4. 41 km away. Not only well positioned, but Rajawali Inn is also one of guesthouses near the following Palu Mitra Utama within 0. 3 km and Rumah Sakit Woodward Palu within 0. 78 km. About Rajawali InnRajawali Inn is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time. For you, travelers who wish to travel comfortably on a budget, Rajawali Inn is the perfect place to stay that provides decent facilities as well as great services. Whether you are planning an event or other special occasions, Rajawali Inn is a great choice for you with a large and well-equipped function room to suit your requirements. Are you a shopaholic? Staying at Rajawali Inn will surely spoil you for numerous shopping centers nearby. Rajawali Inn is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit. From business event to corporate gathering, Rajawali Inn provides complete services and facilities that you and your colleagues need. Have fun with various entertaining facilities for you and the whole family at Rajawali Inn , a wonderful accommodation for your family holiday. If you plan to have a long-term stay, staying at Rajawali Inn is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home. While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Rajawali Inn is suitable for you who value privacy during your stay. & 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property...
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.
About Al Baroqah Homestay& Al Baroqah Homestay Located at Domba Streat no. 21 , Palu Central Sulawesi . The accommodation is comfortable and affordable, Al Baroqah Homestay an exceptional inn is conveniently located. A fantastic choice to get an unforgettable experience. Enjoy professional service, attentive, friendly and intimate with your comfort during your stay.
About Inda Guest House& For you, travelers who wish to travel comfortably on a budget, Inda Guest House is the perfect place to stay that provides decent facilities as well as great services. Inda Guest House is the right choice for you who are looking for affordable accommodation in Palu. Inda Guest House also applies a rule for couple guests who check in must be accompanied by a legal document ( Marriage Book ) that must be shown to the check in officer . the property has the right to refuse couple guests who cannot show legal documents at check-in
This is my first day staying in Aston Palu, and I still have 2 more days, and so far so good. I arranged an office event here, and the staffs are super helpful, shout out to Mbak Tasya, thank you very much, ya, Mbak. Hopefully the event runs well tonight! Just a lil inconvenient when we enter the lobby area, since the parking lot is quite small, but the surrounding area is kind of good (it's in the downtown, so pretty easy to go anywhere). My most favorite part so far is the Nasi Kuning in breakfast session. It was good. I also tried the food in their cafe, Malila, and most of them were delicious. I recommend you guys to try the tuna satay and garang asem! So yeah, need some improvement, but I am sure Aston Palu will improve better in the future. Uh, a little complaint, when they cleaned my room in the 2nd day, they did not throw away the trash, and they forgot to put the floor mat so it got so wet in the bathroom. :(
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Hotels near must-see attractions in East Palu
Make the most of your visit by choosing from our best hotels in East Palu near top attractions.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.
Palu Plaza Hotel is located at Jalan Danau Poso No. 18, West Palu, West Palu, Palu, Central Sulawesi, Indonesia, 94237. 1 star hotel with a total of 30 rooms with several facilities, including Wifi, Parking area, 24-hour Receptionist and many others. Suitable for your business or vacation needs
About Inda Guest House& For you, travelers who wish to travel comfortably on a budget, Inda Guest House is the perfect place to stay that provides decent facilities as well as great services. Inda Guest House is the right choice for you who are looking for affordable accommodation in Palu. Inda Guest House also applies a rule for couple guests who check in must be accompanied by a legal document ( Marriage Book ) that must be shown to the check in officer . the property has the right to refuse couple guests who cannot show legal documents at check-in
Aston Palu Hotel & Conference Center is located in Palu.
Enjoy recreational amenities such as an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
At Aston Palu Hotel & Conference Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 138 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
You'll be by the ocean with a stay at Swiss-Belhotel Silae Palu in Palu.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Chinese cuisine at Silae Beach, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 115 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Comfortable, convenient and well-connected, the Best Western Plus® Coco Palu is a great new international base for travelers to this up-and-coming city.
Located in the city center, close to local government offices and just 10 minutes from the airport, the hotel is ideal for business travelers, while the mountain scenery of Gawalise and Nokilalaki provides guests with a beautiful scenic backdrop.
Guest rooms and suites exude contemporary style, with sleek wooden floors, large windows, flat-screen televisions and free Wi-Fi. Plan perfect events at our modern meeting rooms, including an expansive ballroom for conferences and gala dinners, and enjoy local delicacies and international dishes at the Asiate Restaurant. There is also a lounge, outdoor pool and fitness center.
For the rising number of local and international visitors to Palu, Best Western® provides an exceptional selection of guest facilities and services.
Please be advised that Best Western Plus Coco Palu is closed due to the earthquake and tsunami that struck Palu, Indonesia Saturday (September 29, 2018).
You'll be by the ocean with a stay at Swiss-Belhotel Silae Palu in Palu.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Chinese cuisine at Silae Beach, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 115 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
The accommodation is equally comfortable and affordable. DKalora Hotel & Resort an exceptional inn is conveniently located. A fantastic choice to get an unforgettable experience. Enjoy professional service, attentive, and friendly with your comfort during your stayThe hotel applies rules for guests who use the swimming pool facilities are required to wear a bathing suit
You'll be on the beach with a stay at Amazing Beach Resort - Palu in Palu.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 25 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Aston Palu Hotel & Conference Center is located in Palu.
Enjoy recreational amenities such as an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
At Aston Palu Hotel & Conference Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 138 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Comfortable, convenient and well-connected, the Best Western Plus® Coco Palu is a great new international base for travelers to this up-and-coming city.
Located in the city center, close to local government offices and just 10 minutes from the airport, the hotel is ideal for business travelers, while the mountain scenery of Gawalise and Nokilalaki provides guests with a beautiful scenic backdrop.
Guest rooms and suites exude contemporary style, with sleek wooden floors, large windows, flat-screen televisions and free Wi-Fi. Plan perfect events at our modern meeting rooms, including an expansive ballroom for conferences and gala dinners, and enjoy local delicacies and international dishes at the Asiate Restaurant. There is also a lounge, outdoor pool and fitness center.
For the rising number of local and international visitors to Palu, Best Western® provides an exceptional selection of guest facilities and services.
Please be advised that Best Western Plus Coco Palu is closed due to the earthquake and tsunami that struck Palu, Indonesia Saturday (September 29, 2018).
Hotel Santika Palu offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Visitors can take advantage of complimentary parking directly at the hotel.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Indulge in the numerous pursuits available at Hotel Santika Palu. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
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4.3/5
Excellent9 review
Price per night from: EUR 35
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FAQs About Hotels in East Palu
Which hotels in East Palu offer airport shuttle service?
Not familiar with East Palu? Palu Golden Hotel provides airport transfer services.
What hotel deals are available in East Palu?
Trip.com offers various events and deals to its users all year round. You can check the deals page to view Trip.com deals.
Which hotels in East Palu have swimming pools?
Palu Golden Hotel is a hotel with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
Which hotels in East Palu offer free WiFi?
Whether you are travelling for business or vacation, an internet connection is a must for your trip. Palu Golden Hotel, Hotel Pavilion and Lucky Hotel are popular hotels with free Wi-Fi.
What is the average hotel price in East Palu?
For hotels in East Palu, the average price on weekdays is €27, the average price on weekends (Friday–Saturday) is €27.