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Santika Premiere Gubeng Surabaya location is in the center of Surabaya, close to Gubeng station. Indomaret, Alfamart and Boncafe can be reached on foot. The check-in process can be said to be fast and only one room key is given. No deposit requested. The lobby has a quite attractive interior and is quite spacious even though it is not as good as newer hotels built Previously we occupied a room where the air conditioner not well fuction, after cleaning the filter we were told to wait 30 minutes and it still wasn't cold. We moved to other rooms and The staff helped us to move our luggage. After moving, the room we stayed in was cold, comfortable and clean. The interior of the room is not outdated and still looks modern. Mattresses and pillows are comfortable enough to be made to rest even though they are not big. Work desks and chairs are comfortable to work with even though the work chair is a bit high. There is an armchair to relax as well. The TV is 32” a bit small for watching TV. Wifi is smooth even though the speed is not fast. The minibar is provided with tea with the tongtji brand and unbranded sachet coffee. Mineral water is provided 4 bottles of 600 ml (2 in the minibar, 2 in the bathroom). What is very unfortunate is that drinking glasses use disposable plastic cups, and many other things that use a lot of plastic (plasticized towels, plasticized straws) Medium sized bathroom with sink, shower and closet. Provided 2 body towels wrapped in plastic. Amenities provided are shower gel, soap bar, shampoo, toothbrush, cotton bud, shower cup and sanitary bag. Shower using a rain shower and faucet. Swimming pool - Indoor pool for adults and children, unfortunately when I was there there was a table beside children's pool that what guest used for smoking Gym – Mini gym with 3 tools The breakfast variant can be said to be a 3-star standard with a fairly tasty taste. The menu includes fried rice, fried noodles, capjay, fish sauce, tempeh tofu orek, salad, fruit, cake, rawon/soto, egg station, guava juice, donuts, pudding, stew, waffles, pasta, potatoes,

The hotel is nice and comfortable for resting, the rooms are clean, the service is quite fast and must be responsive to what guests ask for, the location is affordable and the direction we want to go is easy to reach with Grap/other delivery services, basically sippp...👍👍 👍🙏🙏🙏😄😄😄 .

For the cheap price anyway. Rooms are not very clean. The toilet is quite clean. There is no mineral water. AC cold. For that price, it's worth it so there's no need to ask for more.

From the outside, it's a little small, when I entered, it turned out that there were a lot of rooms. The elevator is large. The air conditioner TV is ok, the toilet hot water is not on. There is a gap in the door of the room, so it looks like it is taken from the outside. Near the rsj sleeping. Not bad for a tight rest.

The room is very spacious, very clean, wort it comes here again if you go to Surabaya. Really right, tired of traveling far, stop by to rest. 5 star friendly service, and glarcep. Okay, suckettt. Thank you maska

I stayed for one night at this hotel, and I found it really amazing hotel. Even it is not big fancy hotel, but it has gym, jacuzzy, swimming pool, and sauna facilities. Not big facilities, but it is marvelous for 3 stars hotel. At night, they served Keroncong live-performance. It was amazing to see and hear this rare traditional song from East Java. The room is good, clean, and tidy. The staffs are also very friendly. The location also very close with mall (Galaxy Mall). There are many food sell near the hotel. Very recommended hotel for family and vacation.

Overall, it was a good experience Pros: location, kids-friendly facilities, wifi connection, the room size is big and soundproof (thanks to the thick wall), various options on tv channels Cons: wear and tear on the rooms' wood floor make it look dirty, the temperature inside the fitness area was warmer than outside (not sure if it was supposed to be like that), some toys in the kids club were broken

The location of the hotel is in the eastern area of ​​Surabaya. Close to Bu Rudi, Bu Kris, 10 minutes to Galaxy Mall, 20 minutes to Atum market, also close to Gubeng station. The rooms are quite spacious, towels, toothpaste and drinking water are provided. There are glasses, teapots and tea, etc. I ordered 2 rooms. 1 room is really okay. 1 room is missing. The towels were musty, the water in the bathroom was very small. Overall, for a budget of around 200 (the price when I booked) it's okay.