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My room number was 202 Below were the defective items: 1. Shower water heater sprinkler was not proper function. 2. Toilet bowl water tank was shaking and water seeping out. 3. Clothing cabinet hanger bar not firm, dropping easily. 4. Wifi VERY weak, inside the room unable to connect, must go outside corridor. 5. Hand washing sink water tap function defectively.

Nice location and view. Spacious room and ok facilities. First time trying out this hotel. Bad breakfast spread and no quality of basic food at all..no service and svc staff lady at door dnt even smile or have basic greeting..probably they feel all guest from kampong and dnt complaint so gave canteen food..worse was wen my kids going to the poolside was stop by an old man staff maybe who said only 2 people allowed to use the pool..we hv 2 rooms and to my dissapoinment no rules n regulation and guideline of such patronage as me n my wife stay in Aston karimun no such rules and in other countries malaysia n spore too. I ned a formal from the GM on the above as I'm ambarrased and shame w my family who join us...Management ned to look into this and have duty manager on duty daily to manage guest dissapointmtnet..I'm also hotel management in Singapore and such a waste good location and view but poor service and food n beverage.

The location at the port terminal between the islands makes this hotel in the best location to stay. In addition, the night market as well as the loading terminal is also close to this hotel.

Several times ordered this hotel for office friends who were on assignment at Tanjung Balai Karimun. This hotel is worth buying compared to other hotels there. Overall good.

for the first experience of a holiday at Balai Karimun. This hotel has a pretty good location, you can walk, lots of food choices around. clean and friendly all the staff. Thanksyou all! Good hotel

Good location, near to city center. Staff very friendly and helpful. She helped us to book a taxi for a short island tour. Facilities wise reasonable. Breakfast provided was normal. The food outside the hotel is considered okay and reasonably priced.

The hotel is abit old. Initially when i entered the room, the floor is quite dirty with shreds all over the place and the aircon is not cold. But when i feedback to the staff, they are very friendly and had sent an engineer to fix the aircon. The bedsheets and pillow is quite rough and the bathtub is abit old too but could not be expect much with the amount being paid. One good thing about this hotel is the fridge is actually quite cold as compared to some big hotels. My mineral water was minimally frozen?!! There are also restaurants and a mart nearby so its actually not bad to stay.

⚠️DISGUSTING DIRTY HOTEL⚠️ I've spent this time two nights in Aston Karimun and is the most disgusting hotel where i've ever been. Even if i choose for a suite that by logic shoud be a bit better than any standard room, the difference is only on the dimesions. The room was old, poorely maintened, smelly and dirty as i never seen anythig like this before. Marking of water infiltration and mold everywhere. Bathrom with mold and hair everywhere. First night i woke up in the middle of the night with a cockroac that was runnig on my left arm (hotel is full of cockroac and rats especially the restaurant at 7th floor where rats freely runnig out and in from che chitchen). I killed the cockroac with one of the bed pillow and i left the pillow dirtly on the room table. The day after housekepper move it back to the bed without even change the pillow case. Second night, i make fall my phone charger and roll almost under the bed, when i bend over to collect it i seen something under the night table. Was a USED CONDOM together with dust, spidernet and cockroachs dead...... I went to the reception to asking for another room and after seen the pictures the guy say: Sorry i will send you the housekeeper. After 10mins of arguing he decided to gime me another room. We went to 3 different room.....all exacly the same....the only difference was that we didn't find any condom spreaded around. We went also to my room togheter with the maintenance guy and the receptionist that at this point was speechless and only apologize for the issue. I do not use to write any bad review becasue anyone in this world can making mistake so my bad experince cannot causing bad consequences on someone else business. In this case different story, here we are talking about serious helth issues. I will post this review attaching pictures on every single web site that i know. This structure MUST change trend, is unacclettable carrying business playing with customers helth.