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Cleanliness is quite well, the staff is quite friendly, the room is quite spacious,

The only reason to stay at this hotel is its proximity to the US Consulate. The building and its rooms are dreary. Although there are claims on some booking sites that breakfast is available for a price… there is no breakfast… or coffee or tea… available. Couldn’t wait to check out.

Ga dijelaskan. Ga ada elpiji. Ga ada kompor listrik, ga ada air galon. Ga ada perlengkapan kebersihan sperti sabun mandi,sabun cuci piring dan keset Kamar yg disewakan bener bener cuman kamar doang Spertinya cuman disapu aja. Jd lantai tetep berdebu

Major security concern. Bedroom window was unlocked! I only discovered this when I was checking the view from the window. Outside the window is an alleyway (on the same level) used to store aircon external units & for maintenance. People could have easily gained access into your bedrooms if your window is not locked. Otherwise the bedroom & bathroom are okay if you use it just for rest & sleep. Too little for a family. Beds & bathroom are clean. Walls are a but thin so you could hear what your next door neighbour is up to.

Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00

Comfortable place affordable, use travel apps is easier to order

Even you only need a night to stay with cheap or budget price, it's not recommended. The room is small, the exhaust fan didn't work properly so the air inside the room smell stuffy. When I found out the room condition and ask the receptionist to change the better room, they said it was full. I highly doubt it. So I immediately cancel myself to stay there and move to other more reliable hotel, with worth of valued and stay.