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"The hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well. The room is big with decent amenities. But the water for shower is not always hot, it’s warm. Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m. However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful. I hope the hotel fix this because I really like staying at SwissBel."

"This trip is a business trip, the hotel room quite nice for business short trip. It is a new hotel, I didn't take breakfast because I took early flight. The overall the cleaning and the facilities is new and nice place for stay."

"Oke . Mantap. Will stay again kalo ke palu mungkin kesana lagi."

"It is one of the newest hotel in Palu. It is a great concept but average execution. Hotel visions as like the boutique hotel in French. European Classic type. I have twin room type one night stay and deluxe queen the next day . The twin room felt full packed of furniture and make no space to move around. Towels and bed are new so it was nice. The shower however was not enjoyable. Water flow out was terrible  with no door make water flood out of the shower box. Inside the shower box, only found a bottle of body wash (but no label) and no shampoo. Breakfast is average, open kitchen is a bit noisy. Sofa tables are rarely used because of table high position makes no sense when eating."

"their location is very good, accross open field, perfect for workout (outdoor walk) by morning or afternoon. The staff are friendly and helpful. also the room is clean I've tried their breakfast buffet, so delicious they have local specialty foods, and it is nice able to try them. keep up the good work"

"When I checked in, the person in front of me took a long time to sort out/find a solution. I waited quite a while, even though there were other staff members who should have been able to help me. The hotel interior seems to be heavily inherited; these days, the TVs are still manual. The chairs in the room are already unusable."

"Breakfast is really bad! Breakfast at 140,000 is not as good as 30,000"

"mirrors, cups, spoons, not available in the room. if you borrow a plate or spoon, you won't give it."

"the room is clean clean bathroom Strategic location inside the city Petugas ramah"