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We arrived at this hotel very late, and when we entered the room, we were very surprised. We booked a suite, but we didn't expect it to be so good; the room is very large, especially the dining room and living room are very spacious; especially the wine cabinet is made in the form of a piano, which is quite innovative 👏; the bedroom is also very comfortable, there are two bathrooms, very convenient and very clean; I woke up in the morning and found that the hotel is very large and beautiful, and took many photos in the hotel; it's a pity that it rained and I couldn't go to the garden, I could only look at the beautiful garden through the window. The breakfast is also good, a standard English breakfast; it is worth staying for two days to sit around in the hotel and drink English afternoon tea, which will definitely be very enjoyable.

This is a beautiful hotel, We had a few small issues with our room not being serviced on the second day of our stay. Also on the third day the bed was made up, but we were left with no towels or water. I had to ask one of the housekeepers on tje corridor for towels. Not what you would expect from a four star hotel . Breakfast was a big let down, the full Irish was like something you would get in a petrol station deli counter. Cheapest of ingredients the bacon and sausage and hash brown were disgusting . This in no way was a four star breakfast. We asked for soft eggs and on both mornings the were like hockey pucks, Also the coffee in the bar is dreadful. An espresso arrived in a tea cup!! I have to say the plus + rooms were fab and spotlessly clean as was the whole hotel. It would rake very little to really make this an amazing hotel I would start with the quality of the breakfast .There were two staff members who were absolutely outstanding and made up for the shortcomings of other departments . Helena and Tony were exemplary They epitomize how things should be done.Without doubt Helena and Tony need to be recognised for their friendliness and being so helpful. Also the night porter on Monday night was top and the young Irish lad behind the bar Probably wouldn't stay again because of the housekeeping and terrible breakfast.

Very glad we chose to stay at the Kilkenny Ormonde for our 2 nights in Kilkenny. The location was so convenient to everything we wanted to do in Kilkenny including the castle, pubs, restaurants, shopping, etc. The parking was easy, in a garage right across the street and only 7.50 euro per night. The room we chose was called a Superior Double & Single Bed Room. It was spacious for 3 people with a king size bed (2 twins together) in one room and 2 single beds in the side room. The side room also had a large desk, but no TV. There was a TV in the main bedroom, but had to call for batteries for the remote to make the TV work. The bathroom was a good size with 2 sinks and counter space. The shower was a bit different, raised about a foot or so off the ground, perhaps due to plumbing. We were a little warm sleeping, even though it was in the 50's (f) outside, because we didn't see any a/c or temperature controls in the room. There was a fan that my son used. We didn't try to open any windows, so not sure if that would have been possible. We really enjoyed having a drink in the large lounge/bar area each of the 2 nights we were there. The second night there was a live singer who was very talented. The included breakfast was good, not great. There were hot items that they would serve to you, but made to order items not included. We did not have any time to use the pool or workout facilities, which are located next to the parking garage, right across the street from the main hotel. Overall, a good stay at a solid hotel.

This property is charming and in an ideal location. We parked our car in the nearby garage then walked everywhere we wanted to go. The location is very convenient to all the sites Kilkenny has to offer. Our room was perfect, well appointed, and very clean. The staff was friendly and helpful. Couldn't ask for more. Highly recommend.

Stayed here last night with friends. Received a very warm welcome! All staff members are extremely friendly and helpful. Twin room was small and dated but didn’t bother us as we just needed somewhere to throw the head after drinks. Rooms coule really do with black out blinds or curtains. We were late down for breakfast but the girl obliged us with possibly the nicest breakfast I've ever received in a hotel/b&b. Would definitely stay here again. nothing fancy but comfy clean beds, amazing hospitality and best breakfast ever. Great value for money also