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"Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite...."

"This property is nearer to all important tourist spots. The behaviour of the staffs are very good. They had given good guidance and arranged the vehicles for site seeing at a very reasonable rate. They had served a very good homely food at very reasonable price 😋 "

"The property was clean, well-maintained, and perfect for a comfortable stay. I stayed for four nights and was even able to work remotely without any issues. I’d definitely come back. Sayan, the property manager, was a wonderful host , helpful and attentive throughout."

"”I had a wonderful stay at Green Apple Residence Ooty . The room was clean, spacious, and well-equipped with all the amenities I needed. The bed was incredibly comfortable, and I appreciated the attention to detail in the decor. The staff were friendly and attentive, making the stay even more enjoyable. I especially liked the staff 🥰khan😍 Thank you for providing such a relaxing and pleasant experience. I look forward to staying here again on my next visit to OOOottttyyyy🥰🥰🥰🥰"

"Recently stayed at Mango Hills in a 2 bedroom apartment. Exterior of the hotel is clean and landscaping is beautiful. Staffs are friendly and polite. However the 2 bedrooms apartment we stayed is worn out and cleanliness is lacking. Linens are old and dirty with stains. Breakfast is average and restaurant cleanliness is substandard. Hotel has potential but in need of upgrading works."

"Location was easily findable. food was average. good amenities at a nice price. good service of the staff. location of the hotel was easily findable. Food was average. good amenities at valuable price. good service by the staff."

"Firstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel. The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested). To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration. The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated. The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake. In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty."

"Stay with family was very comfortable. Behaviour of staff was extremely good and pleasing. Attedant Mr. Murgan was very polite and prompt in his service. Hotel reception Manager Mr. Charles also well behaved and very co operative. location of the suits also good. suit was worth for money"

"Rooms' interiors, reception, restaurant and parking facility are good. Below are points where the hotel needs to work. 1. Repair the water leakage in the rooms as well as in the washroom. 2. During peak times, improve the strength of manpower for the breakfast buffet and also maintain something to keep food warm. I felt almost every guest had problems with getting utensils or warm food."