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This is my first review on trip advisor. After a long vacation, , taking the time to write a review was never on my list. As a busy mom of four, I was always headed straight to the laundry room when I got home. However, I do feel this review needs written regarding our stay at these cabins First of all, our travel agent booked our stay. We paid her company directly and not a booking company online. She told me that this resort had good reviews on trip advisor and that is why she chose to book our stay there. Trusting she is in this business and knows what to look for, we allowed her to take control. She has never failed us before. Upon arrival, one of our 2 cabins was not ready so we had to wait 2 hours until we could get into our cabin. Which was fine for us and not a huge problem because we had the other cabin our kids were in to sit and wait. The young girl at check in was very sweet as well as the lady cleaning the cabins. Our cabin windows were all closed due to the late cleaning which, we understood. The weather was unusually hot while we were there making the cabins around 85 degrees inside. When we immediately opened the windows, as warned at the front desk, flying biting insects flooded our cabin so we shut the windows quickly leaving the biting insects inside and the cabin becoming a sauna and feeding frenzy for the pests. When I called the main desk to ask if they had a fan, they said they did not and advised us to use insect spray on our bodies to help us sleep. Not only were the flying insects a problem, while sweating and literally picking flying insects off your body, sand fleas were also jumping on you from the main living area. At 1:00 am, 2 of our family members chose to move into the car to sleep while the others slept on the linoleum floor trying to stay cool. We left in the morning before anyone was even at the check out counter since it closes at 9pm and opens later in the morning. We chose to leave even though we had paid for 2 more nights ..paying for 2 cabins. You can do the math. These cabins are quaint yet, dated. They are located in an untamed vast natural area. I completely understand that the environment cannot be controlled. However, screens do exists in the area as we noted while exploring the country. Management knew and warned us about the flying insects yet, failed to invest in fans or screens which both, repel biting midges. After our experience, I invested time into reading previous reviews and realized this was not their first review regarding these issues. Furthermore, the manager, unprofessionally replied to a previous review calling the customer “clumsy” because she tripped on the flooring entering the bathroom. K.R, the managers initials clearly needs to attend a workshop on people skills and should not be in the customer service business. His replies are harsh and insulting. His unpolished personality is a reflection of the type of service and overall stay in the cab

Overall we loved our stay at Grimsborgir, but I would like to begin by mentioning a few aspects that can be improved. When we arrived the room seemed dusty, as if not used by other guests for a long time and then not freshened up before we arrived. This improved after the first night. The cleaning staff also made a few mistakes like taking towels without replacing them and forgetting items like wiping cloths or cleaning sprays in random places - this happened on 3 out of 6 days. Also the design of the double bed was a bit minimalistic - it did not have a headboard - compared to other double beds from less expensive rooms in your hotel this is a mild disappointment. Overall we were very happy with our stay in your hotel - we had everything we needed and we would gladly stay with you again. I just have one question which I would be very grateful if you could answer me. What kind of mattress did the double bed have? We found it to be extremely pleasant to sleep on and I would like to buy one if you could tell me where from. Thank you for your hospitality and looking forward to staying with you again in the future.

We didn’t stay at the hostel, but we were staying nearby and went for dinner one night, and went back the next night after dinner for a drink. Thoroughly enjoyed both visits. The staff were superb, really lovely and welcoming and happy to chat. The food was really tasty and good value, generous portions. The style of food was quite wholesome local food, and although the menu was small, they were careful to have options to suit a range of tastes (vegan, fish, meat). The place was comfortable and the dining room had great views over the lake. Highly recommended!

Great and comfortable stay. The keypad entry makes check in simple. Loved this feature. Several rooms were contained in housing unit and our neighbors were friendly, quiet, and/or absent. The door lock feature on our room required we lock the handle before entering our room. We didn't see another way to lock the door from within the room. We figured it out but advanced info would have helped.

Beautiful views from our room window, mountains and clouds. We were on the upper floor, street side. Very clean and quiet, we all had a good nights sleep. The dining room is lovely with views of the lake from backside of building. Nice sitting area by dining room. Breakfast was wonderful and the staff were so helpful even helping us pack a lunch sack to go from the breakfast offering. Coffee was very good and plentiful! Highly recommend this hotel!

We had a nice night at Country Dream. Our room although not large, was comfortable. we had 1 bedroom and a pull out sofa.... but wait.... The pull out sofa was not like any normal one where you have to pull everything off and have a bar in your back, it was a case of simply pulling a cord and the whole sofa turned upside down into a bed that was as comfortable as the bed in the bedroom. It took 20 seconds to pull out the bed and 20 seconds to put it back the next morning. The room had a small kitchenette which was adequate for cooking a simple meal. There was also a hot tub available to use with our room. As a bonus, we were invited to go into the stable to visit the owner's very friendly Icelandic horses. He also organised for a beautiful Icelandic Sheepdog to come and visit us. Country Dream is on a horse farm about 5 - 15 minutes drive from the main road between Geysir and Selfoss depending on the conditions. In the right conditions, it would give a great opportunity to see the Northern lights. If you are staying here in winter, I recommend that you ask your rental car company to provide you with a car with metal beads (studs) in the tyres as the road was very icy when we left due to rainfall and freezing temperatures.