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201 Hotel staff were very nice and allowed us to check in early. The rooms were comfortable with no extra frills. It was a great hotel, close by bus stops, to call home base while we were exploring Iceland. The breakfast was simple but filling: croissants, toast, cereal, etc. My only complaint is about the other travelers. There is a cart to bus your breakfast dishes…which means throw away your trash, scrape off your plate and put your dirty silverware in the basket. A lot of travelers did not do this and to us, that’s inconsiderate of the staff. So, if you’re reading this…please bus your dishes.

Wonderful accommodation with shops conveniently located across the road. Free parking available onsite. Lots of amenities within the apartment available and there are washing machine and dryer in the building with washing powder provided by the establishment. On second floor there are spare towels, shampoo/conditioner, salt/sugar/oil, dishes available for you to help yourself. The apartment offers a lovely view of mountain and lake. The staff were most helpful and communication was great from the time of booking until the end of our stay. HIGHLY RECOMMEND THIS APARTMENT!

Very good boss, personally serviced after we arrived, knew that we stayed for another night, gave us a free upgrade, the room was new, and personally sent us into the room, the service attitude was absolutely good.

I have nothing to say, I highly recommend it, there are several advantages: 1. Although it does not contain breakfast, the pots and pans are all full, you can do it, and you can eat well; 2. The problem is coming, what do you do? Shopping? The road is opposite to the supermarket, and there are supermarkets around, everything is there; 3. The location is not in the city, but the road within 4 kilometers, the basic self-driving here, so there is no problem; 4. The airport is closer than the city, and it will be fast in a while.

This is a small hotel located outside the capital of Iceland. The only advantage is that there is a cheap pig supermarket next to the hotel. It is convenient for shopping and the room is small. It is not recommended. The sheets are not changed. Reykjavik should live in the city center, dining is convenient, Vietnam 🇻🇳 restaurants are many.

房間很乾凈，主人很友好！設施很高級！

6.7 kilometers from the city center, a bit far. There are no attractions nearby. In the morning, the airport is too early for 4:00. Flybus can't pick up the hotel. You have to spend more than 3,600 Icelandic krona to fly to the Flybus terminal and transfer to Flybus to the airport. The breakfast was good, but the early departures were not willing to provide breakfast. If you want to bring breakfast out of the hotel early, you will be asked to pay extra. The original paid breakfast fee is not refundable.

While there was a good choice at breakfast the hot food could have been hotter and replenished more often. We had the lamb for dinner on our last night. The lamb was ok a little greasy but the mashed potato left something to be desired. I don’t know a professional chef would send mashed potatoes out with lumps in. I would suggest they need to start using a ricer or go back to catering school.

My friends and I wholeheartedly recommend Icelandair Hotel Reykjavik Natura for its excellent customer care from its hotel manager down to front desk personnel, including restaurant staff. We had a rocky start upon check-in but the manager on duty, Mr. Kjartan, resolved the situation to our delight. A very, very special thanks to Manager, Mr. Kjartan, who made our stay comfortable by responding to our particular room choices and necessities. He was most considerate. The three of us who booked two rooms can’t thank him enough for making our stay truly enjoyable and comfortable. Communication with the hotel directly via email and in person was efficient and most pleasant. All of the front desk and spa personnel were professional, welcoming, and helpful. To name a few, Saska, Michaela, Gene, Emma, and several others whose names escape us at the moment were very helpful. The longer we stayed, the friendlier and more approachable they became. Breakfast was ample. Pauline went out of her way to warm up some milk for my coffee each morning. True that an omelette was not available but the scrambled eggs compensated for it. Lots of different pastries and breads, fruits, bacon, vegetables, waffles, and so. many other delicious items for breakfast. Our rooms were cleaned well daily. Hot shower and/or soaking in a tub cured our tired feet and knees. Amenities at the hotel, especially the pool, sauna, steam room, gym, etc. were so well managed and they were attractive in appearance and clean as well. The lobby had original wooden sculptures designed and made in Iceland. It was a perfect place to stay for 8 days in Iceland. Walk towards the Bus Terminal to reach downtown by walking and you’ll get there in 15 -20 mins. passing by houses and apartments - a very pleasant walk. Or get the bus right outside the hotel for 490 kronin (ISK).

Hotel was clean, and overall nice. Free breakfast was very nice and had a wide range of food (bread, yogurt + toppings, make your own waffles, beans, eggs, coffee & tea); there is also a communal fridge on the 2nd floor. However, a few VERY IMPORTANT things to know regarding this hotel being self-service: 1. You are supposed to receive an entry code to get into the hotel 24-48 hours before arrival. We did not know this as we had booked through a credit card rewards program. We arrived to the hotel through the parking structure and were met with a key pad and a sign saying that all guests should have a code in their email. We called two numbers for the hotel and could not reach anyone - so we just called constantly and sat outside the building door for ~30-45 minutes. Finally some guests left and held the door open for us so we were able to be in the lobby. It was around 6pm which is when the bar opens up, so we were finally able to find a staff member who helped us. Our credit card company also finally got in touch with someone and we received our email with the code. So FYI - if you have not received a code within 24 hours, make sure you reach out so you have time to get into contact with the hotel as they do not appear to answer their phones all the time (email may be more effective). 2. The parking structure is difficult to park in - it is an underground structure, so just be prepared to park in a slightly tight space. However, the parking structure leads directly into the hotel which was very nice! 3. As it is a self-service hotel, we were having trouble opening and closing our door (we couldn't get it to lock). We were able to ask the man tending to the bar for help; but he was only able to do a temporary fix; I feel at a non-self service hotel we may have been able to get a different room with an appropriately functioning door. We just had to use lots of strength and make lots of noise to slam the door shut to lock it - not the biggest deal, but just a small note. 4. Just an FYI that this location is not in the city center of Reykjavik (you would have to drive or take the bus to get to the city center). This place is more residential, with grocery stores (which we went to) etc. We had stayed in a hotel in the city center earlier in the trip; and this was a very different spot of Reykjavik. Just FYI that Reykjavik is massive! Overall nice, clean hotel - but the self-service aspect does have its pros and cons (you just don't have the 24/7 support you might have at another hotel when little things go wrong etc.).