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È la seconda volta che soggiorniamo in questo hotel, devo ammettere che è carino e il personale molto gentile.. Per essere un 4 stelle direi che la macchinetta del caffè si potrebbe evitare e magari mettere del personale...accolgono gli animali domestici però solo in stanze al piano terreno e non possono entrare dove si fa colazione e in varie altre zone...insomma per chi ha animali è un pò penalizzante. Tutto sommato carino

We had overlooked booking, however we were offered to wait for a very short time before we were taken to a table. All of the restaurant team, Manager and waiters were incredibly friendly and eager to help. We had Oysters which were just amazingly fresh, my wife had the lamb rack and I had Beef, and a lovely bottle of wine. We were both too full to have dessert, but we will definitely be back to try again. We really appreciated the service and we felt really cared for and can’t wait for the next visit.

We have just returned from a 7 night stay at the Hotel Club Saraceno and had a wonderful time. A lovely clean, friendly hotel, well set up for families. The location is 2 hours by car from Cagliari airport, a fairly remote location but amazing stretch of coastline. We took advantage of all the water sports on offer at the hotel, our 6 and 10 year old loved canoeing, paddle boarding and taking peddle boats out. We took advantage of the 1/2 day rib boat trip which was great fun for exploring nearby beaches and swimming in the crystal blue sea. We took a rib out ourselves another day. It was great to be able to do this all from the hotel and at a very reasonable cost. All the canoes and paddle boards were free of charge which was fantastic. We had hired a car but did not really need this as there was so much to do from the hotel. We did drive into Arbatax and visited the red rocks there. Santa Maria Navarrese has a nice marina, a few shops and you can take more boat trips from here including to Grote del Fico. We also drove to Pedra Longa which has a lovely restaurant overlooking the sea and is a nice place to cool down in the heat. Overall a great hotel for families, especially if you like watersports!

The hotel has an interesting architecture and the rooms are spacious. The breakfast is ok but not fantastic. Regarding the parking, if you park the car inside the hotel, the keys must be handed over in the reception. Having said that, I must refer that I was shocked by the lack of politeness and rudeness of the hotel/restaurant manager. Atrocius bad manners. We checked in at around 5pm, without being given any information about using the pool. At 7:20 pm, when we returned from the beach, I went up to my room while my sons (16 and 14) went to the pool without knowing that it closed at 7:30 pm. While they were in the shower to clean off the salt and sand, they were approached aggressively and rudely by a man speaking Italian, a language that my children don't speak. Given my children's complaints, I asked reception about the rules of the pool, and was told that it opened at 9:00 am and closed at 7:30 pm. Nothing more. I passed that information to my sons and forgot about it. The next day, we arrived at 6:15pm and my sons used the pool, while I went went to the nearby supermarket for around 20 minutes. When I returned, the rooms' key cards were blocked because ”we didn't respect the rules of the pool”. My wife asked what rules were that and they said that ”children must be accompanied by their parents and no diving was allowed”. I went to the pool to inform my sons about it. I talked to the employee of the pool who told me that they have dived 3 times and that they were not accompanied by me. I read the rules and it didn't refer the ages of the children so it seemed that younsters under 18 are considered children. I sat in the pool chairs and waited till the 7:29pm and to assure that the rules were followed by my sons. As I was there, 2 others boys dived into the pool, the employee saw it but didn't care on a clear double standards attitude. At 7:30pm, we left the pool and the manager was appologizing to some customers, saying that the reprimands were not for them, but for ”others”. I speak Italian so I understood it clearly. The ”others” was me and my family, but he didn't have the righteousness of talking to me personally during the 2 days that we spent there. This situation could be avoided easily if he did it and if he could show some politeness. But no, just bad manners and total unability to deal with simple, easy to solve situations. I intended to have dinner at the restaurant but changed my mind because of that. When I made the check-out, I complained about it but the reception employees gave me ridiculous excuses about the behaviour of the manager.