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I was in this restaurant with my fellow, who, memory of historic foods in a very special place, was very interested in bringing me. The welcome is suggestive and warm, and the deserve of the very kind lady that served us, and of the abundant and colorful objects and colors that enter the parallel universe. It is a pity that a stoned note is immediately perceived and it is the cold polar we have suffered, stoned because an environment that would like to be worthy of so decanted charm should worry at least that your guests are sufficiently Then we will come to the food. I could be very prolifying but stringent saying that it was little, that little was of low quality, especially a capunet that had the meat inside it clearly no longer eatable, the cut offered is composed of four salami all from supermarket, No other salum. Oh yes, some bits of larvae that was wisely part of another meal, served at -5 degrees, but with a hot remedie. I don't express myself on the second that it made me come to cry. A counted rolled piece and a petline of potatoes and peppers in wet, not even in my recent hospital, except the magnificent headquarters. But having eaten, though in a suggestive place, a portion of excellent food for more than €42, I find it unacceptable.

The hotel is a mixed feeling. On the one hand, it is a beautiful and unique place to live in a real castle, to get very unusual emotions that don't even interfere with the rise of 4 elevators. The room is literally huge! Excellent sound isolation from the metre walls respectively. But on this all positive ends, because in the hotel the system problem with service and they are many: 1.0 security in the day, for anyone can actually go from the visitors of the castle to the room zone. 2. In fact, it is not 24-hour repepsen or even from 8 to 20. While saying that someone there is something changing - in reality nobody at all from 20 and the attack until 9 a.m. 3. At the price you pay in the hotel, you have not heard of slippers and coats at all. 4. Smashed plumbing. 5. Very big problem in winter is heating. Without it is cold (expected), but it is not liquid and not quiet convection, it is something with a wild noise fan. As a result, a strong noise with which if you want heat will have to sleep and it prevents you. It is not possible to adjust it by the glue of control. Total either heat or cold. 5. Problems are not resolved. The shower is hit. You talk about it in the respiratory. They say that everyone does and nobody does. 6. A mediocre breakfast not intended for children, no coughs, etc. Total or agree to the problems and get emotions from living in the castle or it is not worth the money specified as a whole hotel.

We spent 3 nights in this lovely hotel. Location is right in the centre and in walking distance from everything you need. While the standard rooms are a bit dated they were immaculate and very clean. The bed is nice and large and the sheets crisp. The service in the hotel is truly a hospitality 5star experience. Nothing you asked was too much and the ladies behind the desk were immensely friendly and helpful. The reception staff, the people at breakfast and in the restaurant were truly fantastic. I really can't recommend this hotel more. The restaurant upstairs was such a lovely experience. The dishes and wines were curated and delicious. We also had a cocktail class with the lovely Eduardo. He was very knowledgeable and we really enjoyed the experience. Biella as a city was a wonderful discovery and our stay at the hotel truly contributed to a fabulous trip.