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Exceptional gem in Genoa. Stayed 4 days here with excellent time in and out, comfortable but a bit hard beds and huge palace rooms. Enjoyed daily valet service who took care of our car while we ventured out. Extremely convenient location for a visit to a wonderful City of Genoa. Walking distance to a train station should you desire to visit Portofino or any of the areas of Cinqueterra. Daily turn down service and fresh towels without asking. A 5 star deserved here. We will be back. (Not a negative note but one of possible visual and quality improvement is to address the tired and age showing red carpet on the wonderful and remarkable staircase) Cheers to the staff and management.

熱那亞有兩個火車站，這個離Brignole步行衹要幾分鐘，非常方便。並且這邊站很少黑人，附近家樂福和市場都有。離水族館步行20分鐘多一點。酒店配有古老的電梯，但是裝修的很舒適，房間比較寬敞、乾淨。

This hotel looks fantastic on the website, but don't let that mislead you.  We arrived after a cruise and a long train ride; we were very much looking forward to staying in a ”Luxury Duplex” with some extra space and comfort for my family. This was far from the truth. After entering our room, the temperature inside the room was 26C. I immediately went to turn on the AC, which didn't work.  I immediately went to the front desk and let them know that the AC was not working at all.  He came to the room and pretended to set the AC, but only turned on the fan.  After sitting there sweating with my entire family for a while, we decided to open the huge window facing the VERY busy and noisy street. I played with the AC control panel only to find that the AC had been disabled completely and only the 'Heat' and 'Fan' options were available.  They do this at the maintenance level to conserve electricity. COMPLETELY unacceptable as the temperature in the unit was now 25C (with the window open) and a sweltering 29C in the upper level of the unit. I went back to the desk again to have the AC turned on.  I was told that because it was 'Winter', the use of AC was not allowed.  The Front Desk Agent was useless, Rude and not helpful at all.  I don't care if it's Winter, there is no way my family is going to be able to sleep in a sauna. I went back to the front desk only to be given more excuses; I asked to speak to the Property Manager, who was 'unavailable'.  We went out for dinner, leaving the window wide open in hope that it would cool the unit down.  Not the case again, due to the design of the room, there is no way to properly ventilate it without using the perfectly good AC system that is disabled because it's 'Winter'.  We tried to sleep with the window open, which was Incredibly noisy due to the heavy traffic and late night activity in the area.  We all tried to sleep with earplugs, but it was simply way to hot and loud. Horrible experience that was completely avoidable.  skip this place altogether...

A big hotel with clean rooms! There are many halls nearby! The hotel waiters are enthusiastic about helping travelers. Most importantly, it is close to the station, and it is especially convenient to travel to and from Milan! I have lived three times and love it every time!

This hotel is past its prime. It was probably super swanky when it was built, and has stunning views over Genoas port and railway station - but it has not kept up to modern standards. The rooms feel outdated and old. However: the price is low, and for travellers arriving by train the hotel could not be better placed. The rooms have high ceilings and excellent aircondition, as well as good water pressure in the bathrooms. We stayed two nights in the middle of the heat wave and could not have asked for better sleep. Our only complaint would be that the night receptionist did not seem to like his guests very much. We would absolutely recommend the hotel for travellers on a budget, travellers who would like to live close to Genoas narrow & non-gentrified alleyways, and trainspotters who will enjoy the views to all arriving trains!

A very nice hotel in Downtown Genoa. The place was clean, the morning breakfast was excellent, the bed was very comfortable and we had a great stay! The only thing that was unusual was the room key they gave us was a physical key on a giant weighted keychain. It was a little hard to stuff into the pocket of my pants. . . but we thought the hotel was great!

We stayed at HNN Luxary Suites in Genoa, Italy last night! It’s my first time in Italy and we checked in late after a long journey from Bologna Airport. Beautiful large room with simple & modern decor and beautiful windows that open up and overlook courtyard. It’s walking to distance to several fabulous restaurants where we dined at and had ours standing pasta & wine. It’s about a mile from the water or less. Would def stay here again!

The hotel is very clean and very clean and is very clean and very clean and is very large and unique. Breakfast buffet in hotels with separate price, this also essential but more than enough (peccato lack of fox). It is on Balbi road and therefore two steps from the FS station of Piazza Principe and the Antico Porto; therefore very suitable to visit the beauties of Genova view from the sea. The most wide range of port areas are easily reached: Aquarium (very well known throughout Europe), Galata (Museum of the Sea really to be lost for its particularities as models of perfect old ships and also naturally large ships that can be visited and a whole series of news that have the subject of the sea), the submarine Nazario Sauro, hang in the front mirror the Galata and visitable, the anchored and visitable Neptune gallon, a protagonist of the ”Pirates” film of Polanski, The ships that take on sea every day to visit the surroundings and also to see the Cetacei, which is a central point for the visit of Genova and its historic sea.

No elevators, so be ready to lift your suitcases and luggage. The rooms were spacious and neatly decorated to Italian design. Breakfast was very good though the lady looking after the room was probably in a bad mood and keep telling us that we need to do this or don't do that, instead of cordially telling the guests how it is done. Front desk staff was also very helpful and answered all our questions. Beautiful lobby space too.

The room was large and clean, the service was good, and I gave me a free breakfast. The luggage was also free. The location was very good. Downstairs was a very life-like vegetable market. The middle of the vegetable market was a restaurant; The location of the hotel is on the street, and you don’t have to worry about safety when you come back late.