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I stay in many hotels as I run a cycle tour company. I have to say that this hotel and the attitude of the staff are probably among the worst I have experienced in many a year. Where do I start? We had booked an evening meal with a set menu and had asked that our gluten intolerant clients would have a suitable alternative. A Parma ham salad was proposed. When the alternative arrived it was a pack of Parma ham still wrapped in its plastic packaging (just as you buy it in the supermarket) dumped in front of each client on their plate. No salad, nothing else! The rest of the meal was also not as we had agreed and when we were complained we were told we would need to speak to the management. Next morning several of our clients reported that their air conditioning was not working. With temperatures tipping 35 degrees in the day clearly this did not make for a comfortable nights sleep. Again when we complained we were told the management responsible di not work at weekends and we would have to email our complaints to them. The breakfast room was huge and very full. There was one coffee machine with a huge queue and no staff to help with service. Again the quality of the food was average at best. We then emailed the hotel management with our complaints and asked for a rebate on the meal we had ordered as it had not complied with that which we had agreed. The reply was frankly insulting to our intelligence - saying that the reason for there was plastic wrapping on the ham was the fear of cross contamination. We stayed with these same gluten intolerant clients in many hotel on this trip and none of them were unable to provide a sensible and delicious alternative for them. They did not respond about the lack of air conditioning and said the breakfast room was busy because the hotel was busy!! Exactly! We had a number of email exchanges asking for some compensation which finally resulted in an offer of a 500€ voucher for use at this or one of the company's other hotels in the future. Given our very poor trea**ent and experience means we would be extremely reluctant to return to this or other hotels in the group we have declined this. This is a poor hotel with poor staff customer service values and poor management. Avoid like the plague!

Hotel molto comodo come punto d'appoggio per visitare Parma e i suoi dintorni. Pulizia Ottima, dotata di una abbondante colazione, parcheggio ampio, accetta animali domestici. Situato su di una strada provinciale in posizione isolata. Quindi si raccomanda l'auto. per il resto lo consiglio.

We had a one night stop over at Parma & Congressi hotel travelling on a 12 day coach holiday with leger, on arrival we had a lovely evening meal with table service in the restaurant, staff were very friendly and helpful, the rooms very good but not sure about the jacuzzi bath maybe bit out dated, we enjoyed a good buffet style breakfast with lots of food choices, enjoyed my stay.

”Il nostro soggiorno presso Daytona Hotel è stato a dir poco spettacolare. Il design elegante dell'hotel, combinato con i suoi servizi, ha reso l'esperienza davvero rilassante e piacevole. Il personale simpatico, attento e cortese ha soddisfatto 30 persone del nostro team, garantendo ogni nostra esigenza, assicurando il massimo confort possibile. Per questo ringraziamo tutti voi ma in particolare (Farida per la sua simpatia ed empatia,Bea per la sua professionalità e gentilezza, Ambra per la sua immedesimazione nella persona che ha difronte e la sua intelligenza nel non farti sentire mai fuori luogo, Lorena per la sua spontaneità ed eleganza, Vinicius per il suo modo pacato nel garantirti le informazioni ed infine il capo Cristoforo che è una persona meritevole e umile) e poi il resto del personale che si è rapportato con chiunque in modo cordiale e simpatico, empatico e professionale. Grazie alla sua posizione comoda e al servizio eccellente, Daytona Hotel è diventato rapidamente la nostra scelta preferita per l'alloggio. 5 stelle!”