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Not up to the standard of a 4 star hotel, 3 stars the highest Self-driving is quite convenient, and the free parking lot is great. There are quite a lot of breakfasts, as well as Chinese steamed dumplings and spring rolls. The front desk is very warm

Attention ⚠️ Attention ⚠️ Attention ⚠️ New hotel that has only been open for a few months on the outskirts of Prato, among popular buildings mostly inhabited by foreigners perhaps with regular residence permits; so much so that arriving on Dominica 25, with our car loaded with samples with which we work, despite having booked on the evening of Saturday 24, we didn't feel like staying there for safety reasons. Unfortunately, the info reported on Booking regarding the possibility of parking did not specify that it was unattended public parking and the girl with whom we booked in turn did not clarify the lack of safe parking on the phone, becoming aware of the risk to whom we would be exposed once to the desk we asked the girl if they could park in front of the entrance door of the small structure and she told us that the next day at 5:00 in the morning the urban garbage would pass, so it was impossible to leave the car there. While we were making the decision with my partner whether to stay or not, the girl on the phone answered that there were free rooms and we could book. At this point, deeming it safer to go to a safer hotel without having created inconvenience of missing reservations from other customers, we parted with the girl with the commitment on her part to speak to the property or the manager today, Monday 26 June and see what was possible to do about the reservation which at that point we understood that it had already been paid, having given us the card details at the request of the desk as a guarantee, instead they issued a pre-order which if for any reason in customer could not go or stay they withdraw the value of one night. For your protection, we advise you to carefully check the conditions that the structure applies to you, because they have no attention or sensitivity to the actual needs of the customer. The classic speculative structure where the customer is something to speculate on even if in difficulty, because they hide behind laws and rules that authorize them to withdraw your money without doing anything. Even if the service from them was not provided and our reservation did not create any damage, being the structure half empty.

San Marco is a delightful family style hotel. Greeted pleasantly throughout our 5 day stay. Breakfast was delicious. Rooftop terrace for a glass of wine at sunset. The hotel and our accommodations were super clean. Would not hesitate to recommend

PULIZIA accettabile ma non super. Entrando nella camera (numero 126) ho subito avvertito un forte odore di chiuso e quindi ho aperto la finestra per fare arieggiare il locale. I segni dell'usura erano molto evidenti, sui mobili e sui pavimenti. Ho tolto subito il copriletto trapuntato e l'ho adagiato sul secondo letto che non ho usato. Chiudendo le finestre, pur essendo al primo piano, non ho avvertito i rumori dalla strada e fortunatamente non ho avuto vicini chiassosi. Nel frigobar erano presenti un po' di bevande a costi accessibili. La COLAZIONE era essenziale per un 4 stelle. Salato: 3 tipi di affettati, uova strapazzate, wurstel, insalata e pomodori. Dolce: due tipi di torte, brioche, fette biscottate, yogurt, miele, marmellate, frutta. PERSONALE cortese e professionale.

The hotel was very clean and comfortable. Staff were friendly and helpful. Breakfast was good, typical continental breakfast but with lots of choice and some hot options too which was nice. Rooms facing the road are a little noisy but that's not the fault of the hotel. Nothing some ear plugs didn't fix! Would definitely stay again.

A very tired hotel. The rooms are shabby, smoky, although I indicated a non-smoking room. Breakfast is a C grade. If it weren’t for the croissants, then you can safely give it a two. The cleaning leaves much to be desired, the dust in the room is not wiped off at all. I’ve been living in this hotel for several years now. -for the convenient location to the railway station.

It cannot be called a 4 star if the cleaning is poor to say the least. As soon as my son entered the room he found a hair on the bed, I went to flush the toilet and the lid fell on my feet, the inside of the shower was full of dust that had accumulated for months and finally (shame I didn't take a photo) the roof near the air conditioner vent was the color of soot. Not to mention the obstacle jumping we had to do in the morning to get out of the room. No it is definitely NOT a 4 star.

A relatively old hotel that has most of the amenities that one might expect. The room is relatively clean. The door requires old-school key to enter (which is attached to a golf ball) so you might want to leave it behind at the hotel reception each time you head out if you do not have the pocket for it. Breakfast is the typical continental European stuff, so nothing exciting to write home about. You could always skip breakfast at the hotel and head to the old part of Prato for breakfast at a cafe instead. It is about 10-15 minutes walk. Having said that, the hotel breakfast is decent, so make your decision according to your personal requirement/preference. The main gripe I had was that the powerpoint in my room (not sure about other rooms) was of the smaller holes instead of the larger standard European holes. Those who have been around Italy would know what I'm talking about. Basically there is the old Italian powerpoint which look almost exactly the same as the current standard European powerpoint with the two round holes, except they are smaller than the current standard size. So keep this in mind.