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This hotel is located within walking distance to the little town. The breakfast was good. Now let's discuss the meat of the review, the bad stuff. Our 3 day stay left us wondering if the floor was ever cleaned. I say that because there was the same dead bug next to the bed the entire stay. I requested an iron to use. At first the woman working the front desk said it was illegal in Italy to allow irons in the room. I found this odd because the 2 previous hotels I stayed at just days before gave us irons to use in the room. Very interestingly the front desk staff told us on 2 separate occasions that to use the jacuzzi it would cost 45 euros per person for 90 minutes with a 2 person minimum, so 90 euros minimum. We were certain that our room included this feature as part of our room cost. NOPE! However at checkout a 3rd employee told us that our room indeed include FREE use of the jacuzzi, but failed to offer any compensation. The room itself was old and not all high end. The room lock had actual metal keys and a large brass key fob that seriously weighed a pound. I'm not joking! Parking is horrible at this hotel. You have to park in an area that is lower than the rest of the hotel property in a dirt/gravel lot. They do have 3 parking spots only to be used for check in and check out. These are located across the street from the front office, where most of the rooms are located. However at checkout time, 2 out of the 3 spots were occupied not by guests loading their luggage, but by people working for the hotel. This caused guests to block the narrow street or to haul their luggage down steps across the dirt lot. The workers should NOT be allowed to park there causing the guests to be disrupted. I would not recommend this place to family or fiends. Seriously disappointed!

The hotel is beautiful in a small bourg on the Toscane hills. With my husband we stayed the weekend, we were welcomed by very professional staff but at the same time friendly that immediately made us feel like at home, Cristina has kindly informed us about the services offered by the hotel, SPA and pool we then used with booking. Room above expectations, breakfast treatment included that has fully satisfied us and noted by little personal with unprecedented feature: sympathy, in other words, everything is perfect. Super recommended

From the time we arrived to the time we left, the staff at Pieve Aldina took every measure to make my family (2 young children) feel at home. They went above and beyond - two specific examples: 1) we went to the concierge desk to look for kids’ activities in the area. When a few options weren’t available, one of the concierge even contacted her landlord to get recommendations, given they had young family members. 2) Being from America, our young children aren’t quite used to the later start times for dinner in Europe. The staff helped to arrange an earlier dinner, prior to the opening of the restaurant, for our kids which was much appreciated. The chateau itself is beautiful with great views of the Chianti hills. It is a really convenient location for access to wineries and some of the other Chianti villages. In terms of food, we had some of our best meals in Tuscany on-site at the dining options they had. The staff is knowledgeable and makes recommendations on food and wine pairings. We were very sad to leave, but hope to be back some day.