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Comprehensive check in process with face photo and passport photo scan, plus video chat with representative. Place was very modern with parking for 1 car. Had a nice kitchen (with dishes, toaster, nepresso machine, hot water kettle. Each room had a a/c-heater unit. Beds were comfortable. Washer and heat dryer - luxury in Japan, but much appreciated! Detergent provided as well as body wash, shampoo, and conditioner. Close to Castle town walking distance as well as eateries. Would stay here again!

There were some good points and some bad points. However, to briefly summarize my personal impressions, ”Although the price is set to exceed 50,000 for two adults per night and two meals, the service as a whole is that of an ordinary inn, and almost all the staff are elderly people. Therefore, there are some parts that I can't understand, and the inn is confused between Japanese and Western. By all means, I only want to pay about 35,000 yen. However, all the staff are working hard. I understand that you can see that you have a desire to do your best. I will write from what I think is not good. ● The food is not good. The dinner is still barely acceptable (although it is far from the auberge), the breakfast is too bad. There is nothing complicated and it is not particularly delicious. The breakfast venue is like a forest school or a large tourist hotel in the old days, with all the tables lined up on a large floor, and of course there are no partitions. Also, 50,000. Keeping the above, I don't think there is ”drinks are self-service over there”. Furthermore, even if the information staff at the breakfast venue guides us to the wrong table, we just say ”OK, OK” and exchange the room number tag. What's more, the huge insect objects that run from the lobby to the breakfast room can't be helped. I don't like eating while being glared at by a giant mantis object. There is no feeling of the inn. ● There was a so-called welcome drink at check-in, which was already with tea, sweets and lodgings before we arrived at the table. There was no guide who said ”Please have tea” or ”Please fill in XX here”. It was strange to sit down, drink, eat, and write! Isn't it possible from the price of a luxury inn? I felt that. ● From the price of a luxury inn, I was surprised to hear that when I called ”Please give me the Wi-Fi router (run cable) written in the guide”, ”Please come to the front desk”. .. ● From the price of a luxury inn, you cannot use cheap plastic cups and trash cans for washbasins, liquid soaps on the market, and thin bath towels and face towels like those of Showa tourist inns. ● I asked for a big yukata on the phone in the room before meals, but it wasn't prepared even after I returned from the meal, so when I called the front desk again, I said, ”No,” ”I brought it,” ”No, no. ”I brought it!” After all, it was delivered saying ”I'm sorry”. The male staff looked like an old man who would have retired long ago, and the conversation was so difficult that he seemed rude and drunk. Considering the price of a luxury inn, it was absolutely unacceptable. ● As you can see in the old inns, the futon is very small and the mattress is thin underneath, so it was really hard to sleep, I felt sad, and my whole body hurt. I think it's unusual considering the price of a luxury inn. ● Meals do not suit the price. It was delicious, but it looked like a delicious hot spring inn. Also, for some reason, only one copy of the item was prepared for dinner for two people. ● I had a bad feeling when I saw the photos on the official website, but the impression of the website is quite too good. The composition of the photos, the condition of the light and the angle were too good, and I felt that there was a considerable difference from the actual building or room. ● The dining venue where jazz is played is somewhat uncomfortable, and there is almost no partition from other guests' tables, so I was skeptical from the price of a luxury inn. ● I was looking at the room information about Wi-Fi, but there are proviso such as ”We are not responsible for XX” or ”Please do XX at your own risk”. It was noticeable and I didn't feel very good. The good thing is ◎ The view from the room is good. The view of boats lined up along the river near the mouth of the river is unlike any other. ◎ I didn't think the semi-open-air bath on the terrace was as bad as others wrote. ◎ I am glad that the female staff at the dining venue worked hard to serve me.

It was a nice hotel with a good view and cleanliness in the sea side room. It was a really good location inn because you can walk near the castle town of Hagi. I didn't book a meal at night, so the front desk had a color 々 delicious shop I introduced you and responded very kindly. お Fenglu も Yuan くて Yuan Li でした. I went to the open-air bath early in the morning and it was a little cold. It was a very pleasant bath. I was surprised at the amount of breakfast I couldn't eat. It is a delicious and very satisfying inn that I want to go again. Thank you for your help.

In the middle of the night, the sound was noisy and I woke up several times. I couldn't sleep easily. The breakfast bread was very delicious. The breakfast while looking at the nice garden was very good. thank you for your help.

First of all, when you arrive at the parking lot, you will meet you, but if you are lucky that there is no parking lot nearby, you will be guided to the place where you are empty. It's normal, but the person in charge runs in front of you and guides you (laughs) After check-in, the guide staff explains the facilities in the pipe to the elevator, pushes it to the destination floor, explains how to go to the room, and lowers your head and sees it. When you go back, the staff will line up and see you. Is there a hotel like this hospitality now? Moreover, the whole hotel is beautiful just renovated, the hot spring is comfortable, and the plan is sure to have breakfast, but the breakfast was also delicious and delicious. Really great hotel from what to what. However, if you only put on it, if you sit in the room to breathe, the door is knocked, and if you wait for your name, you can open it without permission, and the cleaning aunt has come, and the futon is there? It was confirmed in Tame. The staff who go out in front of the people are well educated, but there is no this to the back staff. I can't relax a little in a hotel that doesn't know when people come in. I was sorry that it would be a really perfect hotel if this was fixed. But overall I am satisfied