Search Best Hotels in Hakone

"The hotel itself is not bad - beds are comfortable and large, and the dinner is okay, but nothing too special. This hotel overwhelmingly caters to families, which is evident when staying there: there are many children, and a lot of the amenities cater to them as well. For example the sauna is not very hot and there’s a lot of candies in the free snack bar. I wish the hotel was better at communicating / marketing this on their website, as I’m not the intended audience and it’s very expensive for a mediocre experience. As well, the breakfast timing is questionable - only available from 7am - 8:30am, along with a 10am checkout time this is quite an early start and not very relaxing."

"The hotel was beautiful, and my dad and I were very happy with our stay. The room was extremely clean. We tried the hot springs on the hotel's top floor and also at the shopping mall across the street, and the ones at the mall were definitely better. We booked the 'one night, two meals' package, and overall it was excellent value for money. Regarding transportation, I didn't research it thoroughly beforehand, but it turns out you can take a bus directly from Odawara, Hakone-Yumoto, and Gora stations, and it's free if you use the Hakone Free Pass. When we arrived, a Chinese ticket agent told us the Odawara bus was very crowded and suggested we take the H line from Hakone-Yumoto. There's also a bus that goes directly to the hotel from the Hakone Open-Air Museum. The hotel's own shuttle bus has a fixed schedule (see image below), and the pickup spot at Gora Station can be a bit tricky to find."

"The staff was very friendly and the amenities included use of the onsen for one hour was great as it was included within the price. The room was clean peaceful and had a nice Japanese vibe. Unfortunately, the room is not en suite. I would say the location wasn’t great as you should note it isn’t actually in the main area of Hakone but rather by the lake where you take the boat ride. You also have to walk up a hill to get there."

"It's a pretty good guesthouse, or more accurately, a youth hostel, in an old Japanese-style house with wooden floors and tatami mats. Figures 1-8 are all public places. At night, a group of Western young people in kimonos gathered around a fire, drinking and chatting. It was quite interesting to watch, and if you enjoy the atmosphere, you can join in. All rooms have shared bathrooms. We stayed in a double room, which was quite basic, but not inconvenient. There are also bunk beds and dormitories. Since rooms are hard to find in Hakone on weekends, all hotels are fully booked, so the price is acceptable for a night. Although this hotel doesn't have a hot spring, you can find other places nearby. It's next to the Open-Air Museum, with a bus stop right outside. Across the street is Hakone Junior High School, and I could just see a group of students passing by from my window. Hakone is a truly beautiful place, and one of the most unforgettable parts of my trip to Japan!"

"Great location, only 3 minutes from the train station. There are supermarkets and restaurants nearby. The hotel is the low budget part of the hotel opposite. However, you can use the onsen and the facilities of the other part of the hotel for free. The Onsen is a bit small, but nicely designed and wasn't too crowded. The service is really nice and helpful. The room was really small, but sufficient for one night. The air conditioning is unfortunately directly above the bed and the bathroom is really extremely small. There was some mold visible in the bathroom, otherwise it was very clean. The price was very low. I can only recommend the hotel."

"This hotel is nestled in the mountains of Hakone so it's very peaceful and quiet. Room and amenities are new and extremely clean. The surroundings are also worth checking out, with a park just opposite and a waterfall nearby. Major bonus if you go in autumn as the maple trees will turn flaming red. Another big pro is the free access to the Yunessun onsens (free rental of towels and swimsuit upon showing that you're staying at the hotel). The indoor onsen has funky pools like coffee, red wine and green tea, but the real gem is the Mori no yu outdoor onsen. Once in the onsen, remember to go down the steps to discover many more pools below with nice surroundings and mountain view. Also a shoutout to the hotel staff who are incredibly kind and helpful. It's a small hotel with only 3 levels. No escalators or lifts but the staff will help to carry your luggage upon check in and check out. A kind staff even checked whether I have an umbrella when I was about to go out because it might rain. I daresay this is my favourite hotel amongst all the hotels I've stayed in."

"Not bad. I can see they are trying to make this property more known to international guests from different countries. Two dire problems: the food was extremely salty. With the exception of the Teppan dinner, all of the meals we had here had so much sodium content. Also, their food in general is not of high quality and tastes pretty much the same across all dishes. Please make improvements. And another thing I would highly recommend is that the manager lady learn English so that next time I visit this property and have to communicate in English and ask for some help, she doesn’t get sassy or mad at me for requesting another staff member who can speak English. I really needed some help with golf reservations and understandably it is not her business that we had to go golfing the next day. However, I didn’t realize it was such a rude thing to ask for another employee who could understand what I was saying when she couldn’t understand my requests specifically because of her lack of English proficiency. For this property to become popular with international guests, it would be a wholesome idea for the chief manager to learn to speak better English anyways. I guess she knew that she was being rude by hitting the desk because she came up to me and gave me her business card (without my asking and finally in a nice manner) when I merely asked a younger staff member if the angry lady was the manager. She must have known that she was giving me attitudes. When you are in the hospitality business, please don’t forget that guests are there to enjoy their trip—savoring each moment—not to feel uncomfortable or be bothered by staff’s attitudes."

"Hotel Resorpia Atami was an unplanned booking on my trip. I got stranded at Atami Station due to Typhoon No. 11, so I ended up booking this hotel. To my surprise, it exceeded my expectations: 1) The hotel is located by the sea and is a 10-15 minute walk from Atami Station. 2) All rooms face the ocean and there are Japanese-style tatami rooms, which felt very authentic. 3) The hotel has a large public bath (onsen) where you can enjoy a relaxing soak while watching the sunset or sunrise – it was incredibly romantic! I'll definitely stay here again next time!"

"This ryokan has a very traditional Japanese feel. It's clean, and the hot springs are excellent. I highly recommend it to anyone visiting Hakone. It's suitable for couples, families with children, or even larger family groups, and it's definitely worth the money."

"This hotel is conveniently located. It is a traditional Japanese hotel with a lot of facilities. It is very beautiful, particularly the garden which is big and serene. The hot spring having both indoor and outdoor pools is impressive. The dining experience is fantastic because the setting is cosy and the food is extremely delicious. The mattresses, neither too soft, nor too hard, are very comfortable."