Search Best Hotels in Burabay District

The taxi took our group almost 3 hours from Astana city center to this very secluded hotel in Burabay National Park. The facilities are definitely world class and top notch. Security check was made for every car entering the compound. Next to the hotel was a ******. We arrived before 12 noon and none of the rooms are ready, although the hotel looked pretty empty. Not all staff could speak English well. We were pleasantly surprised that the bell boy had a better command of English than the front desk staff. Situated next to the lake, we enjoyed the bicycle ride around the vicinity. Bike rental was available for 1000KZT per hour at the Entertainment Center. Communication wasn't a problem as we had Google Translate (English - Russian). The staff was very nice and showed us the bike track where we could cycle around the lake. We had a great time. The hotel's adventure organizer, Mirana, helped us to arrange a private group tour around the Burabay area and gave us a trekking hike to one of the tallest point in the area where we had a bird's eye view of the lake. Food was good at the hotel. Breakfast was included and the spread was good. Hotel can help to arrange private transport back to Astana. It was a great experience for the group.

We recently stayed at Wyndham Garden Borovoe and had a pleasant experience overall. The hotel's location is fantastic, and the rooms were clean and comfortable. However, I suggest expanding the TV channel options, like English-speaking media. Additionally, the staff could improve attention to detail in customer service. It was birthday of the guest, but they didn't acknowledge it, unlike other Wyndham hotels we've stayed at. With these improvements, the hotel has the potential to provide an even better experience for guests.