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The conditions are very general, and a huge smell in the room is lingering. The pool that I saw on the picture actually floated a lot of foreign objects and felt that I had not changed the water for a long time. The only gratification is the enthusiasm of the service. Although the communication is not smooth, the responsiveness may not solve the problem.

It started on the wrong foot where I was informed that the Hotel is unable to provide the Tree House which I booked and alternate accommodation was offered on a ground floor mud chalet with a late checkout. I was indeed disappointed and that's when I spoke to the Hotel. From the moment I phoned the experience was unbelievable. The owner of the property, Ms Charitha did her best to explain the mishap and to compensate and to make me feel comfortable offered so many add ons on a free of charge basis and also promised to get me a Tree House if a change takes place. My next call was on the day of arrival to get few directions and wasn't I pleasantly surprised to hear that a Tree House was ready for us I was introduced to their efficient manager Mr Prasanga who made sure that we got the correct directions and upon arrival we were given the best possible treatment. It was a classy Tree House, secluded but very close to nature. It was very spacious and super clean. Tea / Coffee / or even a fresh juice was just a telephone call away and it was all for free. Mr Prasanga and his Team was at our disposal even for the tiniest of requirement s and made sure that we are comfortable. Going to bed with nature was a first time experience for myself and my wife and it was a very special experience. We were greeted with a hot cuppa coffee, the following day morning and the Sri Lankan breakfast with Milk Rice and Pol rotti was out of this world. I was willing to forego the complimentary lunch which was offered in lieu of the Tree House but the Hotel staff persuaded that we do not miss the ”The Farmer's Lunch” prepared the traditional way in a nearby farmhouse. The hotel staff even accompanied us to visit a nearby farm (known as a Hena in Sinhalese) The Farmer's lunch was another unique experience where 12 curries were served in a natural setting. A must try to any visitors. We checked out shortly after lunch after an unforgettable stay at Saraii Village. Many Thanks to Charitha, Prasanga and everyone else at the property

The Resort is very beautiful. The rooms are comfy and spacious. I have uploaded some room pictures you can see in that the rooms are nice. The main attraction is the property itself. The Resort is lake side with beautiful landscaping and design. On the first floor the is lounge and billiards room where you can chill. On the second floor ( Terrace ) there are multiple small rooms, lounge, fitness centre and spa created for meetings, leisure and relaxing. There is pool on the ground floor overlooking the lake. Which is perfect in the morning. This property is to enjoy the Resort itself. You can definitely stay here. It is worth the money.

We had an amazing time in this wonderful place. As I am a traveler of named hotels, i never expected such amazing service in this little place. But it was above the expectations. Mostly this is is good for family gang who is looking for privet party in the garden. This gives us a home feeling as the staff were always behind us to serve. We never expected a big variety of food corner. But there were mini buffet with all three meals with very tasty and traditional sri lankan food. Especially we love the lake fish curry they given us which was fabulous. There is a lake next to the hotel. Actually this is really value for money Awsome family gateway experience. They did best for us. Special thanks for all the staff, chefs and service staff. You guys really made our holiday special. Cheers.