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I spent 3 nights here and found the entire staff welcoming and accommodating. In particular, the evening bartender, Mario, was very friendly and quick to suggest delicious drink options. He was attentive to his fellow staff and customers as well, and very enjoyable to talk to. I will stay here again on my next visit.

They are in the process of refurbishing the whole place which means the reception area, bar and general space is either closed or a temporary fix in place. They needed to do something to modernize the place as there are many new hotels now in the local area. Thankfully there is a good restaurant/bar connected to the hotel. Water pressure is poor so showers not great. Rooms are nicely done and very comfortable. Staff are friendly and helpful. Good location for the airport and the industrial area around it.

I have stayed here multiple times over the years and given good reviews. This trip, I just want to run away. One elevator is broken so their strange key card elevator system is unbearable. I usually use stairs, but they are off-limits here. The elevator requires each person riding to a different floor to enter their key and press their floor. Take to long and the elevator will just start moving. Last night I was cold and hoped to warm my room a bit. It was a great idea, but my room has no setting for heating. I froze. That was bad. The worse thing was to wake up in the middle of the night and realize the water wasn't working. I went downstairs to tell the front desk the water wasn't working in my room and was told it wasn't working anywhere in the hotel, but they hoped it would be fixed in a few hours. The desk person did kindly offer me an extra bottle of water. Why so I could need the non-functioning bathroom even more. This evening the sounds of a party below are blasting into my room. The noise level outside the door of the party maxed out at 92.5 dB. So in a little over an hour the people in the party room will start permanently damaging their hearing. In the meantime my room quiet is non-existent. I don't know what has happened to this hotel, but run away and stay somewhere else. I spend about 125-150 nights a year in hotels. This is the absolute worst of the year. I am a long term IHG Rewards member. The hotel's complete loss of service and skill is horrific.

Very good, very close to the airport, easy to eat, there are many restaurants next to it, the rooms are very clean. It is very convenient to call a taxi. Where will I order next time?

We have stayed here before. Nice rooms, ok service. But we will NEVER stay here again, the last time we stayed, they sent us to the airport in a taxi that we had to pay when the hotel is supposed to have a shuttle service. Better to book at Best Western, they have a shuttle service and excellent service.

Stayed here based on other TA reviews. Their shuttle picked me up at the airport and the cheerful front desk clerk arranged a taxi I needed for 8am the following morning. After a delicious breakfast which consisted of 4 hot homemade dishes, fresh fruit salad, yoghurt, 4 kinds of cereal, an assortment of breads, juices, coffee and teas the taxi turned out to be a private car in excellent condition. The front desk clerk who had made the arrangement recorded the details in a notebook to which the morning desk clerk referred. When the car and driver arrived the desk clerk escorted me outside and confirmed in Spanish and English that I would be taken to the address I had provided for 300 pesos (US$16.00.) The ride took 30 minutes across town and the driver carried my 2 suitcases into the building when we arrived. Great service and great value much appreciated. The hotel has happy hour from 6-8pm serving a complimentary glass of wine or beer. A shopping mall next to the hotel will have anything you might need. This is a place you can count on.

The hotel was freaking amazing. Breakfast with Mario Alcolcer was perfect. The service I received was top tier. Will be coming back! The hotel was clean and relaxing. The safety of Ramada was good. The pool was also great and don't forget about the view.

The hotel environment is good, there is a large supermarket on the side, a commercial complex, I looked at this hotel a little bit built, did not expect to have the opportunity to travel here, the hotel hardware is not bad!

I will start defining it with a positive word: INCRIPTION. I have had the opportunity to meet many hotels in this chain, which is generally very good, but this has been the best of all, near the airport, imperfect facilities, on a major road, Beside a shopping square... and the best: PERSONAL ACTIVITIES, FABULOSA!!! I recommend it 100%.

The AC is noisy, room so so cause price also expensive