Search Best Hotels in Puerto Vallarta

We had the best time and the best stay. The bed was so comfortable and we had a hot tub on our balcony! The food and drinks were fantastic and the beach was so relaxing. Miguel at the bar was great and Lucy helped us with everything we needed. I highly recommend!

We stayed in the VistaPier renovated tower of this hotel ...seems to be two sections : Hotel Delfin ( the older section which seemed like more of a budget friendly place; mostly Spanish speaking families.) The patio and pools were clean but from the outside, the rooms seem very dated. The VistaPier is a totally different experience..adult only, nice pool easy to access loungers on beach and pool deck. Restaurant for guests only and public taco cafè on property. Food and drink service on beach. There is also a breakfast buffet next door st Delfin. Guest rooms were lovely...you have to reserve the ocean view junior suite ...Modern finishes ( tile and granite and very comfortable king bed an pillows with extra blankets, fridge and nespresso machine. No issues with sir von or water. Private elevator for VistaPier guests. Also registration was classy..private lounge and offered a drink at check in ! A bit pricier than average for no meals but the location and quality were great.

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.

Great location. Hotel is on the older side but it was a clean bed and cool room for the stay. 97% of the staff were very friendly and service was great. Unfortunately some have really bad attitudes directed only at particular guests. Strangely those were also not wearing name tags. With that said Jesus was one of the most helpful and friendly staff member. Not sure if it just México, but there seemed to be a form or paper needed to be completed for every step of the check in and check out process. Not very eco friendly and must need huge storage facilities for all that paperwork. Overall, a great stay and will stay there again.

When the hotel was built in that year, it was good to consider the orientation. There was a prominent hotel on the side that blocked Westin slightly towards the sea. It ’s a pity that if it is the same as the hotel, there will be sunrise and sunset. No cover. Overall more satisfied, the beach is a bit lost ha ha ha ha

Bed excellent we sleep like a baby we were extremely tired and no complaints from anyone. The staff is pretty awesome they do try to make you feel welcomed. The hotel has its perks but in general you get the all inclusive experience. Totally worth it

Recently stayed here as we were looking a less expensive all inclusive resort. Stay far away! It was disgusting! Pay the extra hundreds and go to a place that you won't catch a disease. Remember we got there at 8pm...and left at noon the next day....these concerns were all from our short stay. • Had to carry our bags up three flights of stairs. We watched others have their bags taken to their rooms and we were told they were unable to do so. • When we arrived in the hallway to our room, the lights were completely off. We were in complete darkness and had to use our phones to find the room number. • Tried to open the door and the key cards didn’t work. We went back to exchange keys. • Tried to open the door and the key cards didn’t work for a second time. We went back to exchange the keys. • A maintenance worker came up because they front desk staff assumed we were doing it incorrectly. They had to open the door for us. • He returned ½ hour later with only one key, instead of two. • Our safe had been previously been broken into. We asked them to exchange it which they agreed, but they never did. We ended up having to carry all of our valuable every where we went. • There was mold on the drapes and the wall. • The beds only had sheets and horrible small pillows. • We went for dinner. I was given utensils that were dirty. The tables clothes were stained. I asked for another fork and was told just to grab it from a table. No idea if they were clean. • The smoking area was disgusting. Used cups filled with cigarettes. Nothing clean. • The next day we were waiting to check out and the drink hut caught on fire. They used a fire extinguisher and white silt covered the pool and all of us sitting near the pool. After that there was no electricity so no blender drinks or music. PS - this was also booked through Red Tag and West Jet Vacations - Pelicanos refused any refund for our trip.