Search Best Hotels in Santiago De Queretaro

El 29 de abril 2023 nos hospedamos en el hotel porque fuimos a un evento y resultaba lo más práctico quedarnos ahí para no manejar, como era un evento de mi familia y llenamos el hotel. Es la primera vez que en una hora de estar ahí ya me quería ir. A continuación algunos ejemplos de lo que vivimos: - De inicio nos asignaron un cuarto en planta baja que estaba lleno de moscos en el interior pegado a la ventana (no habían fumigado), nos cambiaron de cuarto para poder echar insecticida. - La zona de la regadera estaba sucia - Alrededor del WC también estaba sucio. - El nuevo cuarto que nos asignaron, ahora en primer piso, tenía una silla maltratada, igual la regadera sucia y el WC que se notaba que rara vez lo limpian porque tenía un aro de sarro por dentro. - Como comenté llenamos el hotel con familia, a mi tía le dieron una suite que ni las camas estaban tendidas. - A mi hermana y su familia les habían dado un cuarto que parecía de servicio, a un lado del lobby, se le estaba cayendo la pintura de la humedad y no lo habían limpiado cuando se lo dieron, si les dan ese cuarto no lo tomen o véanlo antes de pagar. - En la nueva habitación de inicio no salía presión de agua y después sí salió pero helada. - La alberca es una zona completamente olvidada, la están llenando constantemente con una manguera que tiene fuga, tienen de adorno sillas rotas y una sombrilla rota y la zona está llena de ramas y popó de pájaro, además que llenan la alberca con agua helada. - Como se llaman ”Hotel” Quinta del Lago, todos los que asistimos al evento y nos hospedamos ahí esperábamos comer en el restaurante del hotel, el cual no existe y por ningún lado hacen mención de eso en la reservación, lo más que ofrecen es en la mañana, melón, manzana, una barra de pan y un tostador. Honestamente pagar poco más de $1,000 por esa experiencia prefiero manejar 10 minutos para quedarme en un hotel relativamente cerca. Tuve una conversación con la dueña del lugar de estos temas a la hora de haber llegado y en general no dio soluciones, sólo justificó lo que estaba pasando. Lo único rescatable fue Emanuel, que por su perfil de atención a cliente que tiene podría trabajar en un mejor lugar.

We stayed at the Bedford Hotel in April 2022, because it was very close to the Star Moscati Hospital where my husband was scheduled for a medical procedure. It is a clean and sleek little hotel, with easy parking and excellent wifi. The breakfast is great, especially the fresh fruit and coffee. The bed was very comfortable, and everything worked. I was especially impressed because I left my electric toothbrush in the room when we checked out. They notified me, and said I could pick it up the next time I was in Queretaro. We did exactly that two weeks later. Very nice service.

It takes 30 minutes to fly from Centro in Queretaro, so it is difficult to balance sightseeing with anyone other than those who come by private car. There is nothing within walking distance around the hotel. Although the large supermarket and restaurant area are in front of the hotel, you have to cross the huge road, and the traffic is too dangerous during the day and you can't cross it on foot. There is no pedestrian bridge. For those who have business in Frikija or who are completely in the hotel. Uber is not running much compared to Centro, but it can be used. Mexico is dusty and the shoes get dirty quickly, so I'm grateful that the amenities have shoe polish. There is only one toothbrush in the bathroom, but there are no slippers and it is sold at the shop beside the front desk. It's a pity that even two people have only basic queen beds to choose from, but I'm pretty happy that each room has a Japanese-style bath. In Corona, the famous large communal bath is reserved, and you can't enter unless you get a card key at the front desk. Towels are available in the dressing room. There are shampoo, conditioner, body soap and hair dryer, but I didn't put any basic cosmetics for women. There is also an open-air bath, and there is no complaint about the large communal bath. I was surprised that this level of bath is in Mexico. I am convinced that it is popular with business travelers and Japanese living in Mexico. The breakfast buffet also has bread and cereals, but since it is a basic Japanese food, only Japanese people were in the restaurant. It's a pretty price for a business hotel, 320 pesos (by chip) per person. Each room only includes breakfast for one person, so after the second person, you need to account at the restaurant. It is super inconvenient that you cannot pay the amount including the tip with a card at the time of accounting. (Of course, the card itself can be used.) There is no option to have no tip, so it is troublesome to pay a tip separately in cash and get small money.

The place is very good, but the rooms are very austere, they have much to get at least to have the basics, there is no, lamp in the box, dryer, and in the kitchen there is absolutely nothing tools

Needed a hotel in Queretaro for one night before traveling to San Miguel de Allende. While the location is not ideal, we were extremely happy with the hotel and staff. This is a fairly new location, in good shape and immaculate cleanliness. Our room had excellent wi-fi. The bed was firm and the pillows better than any hotel in this class in the US! We did not plan to have breakfast here, but things change. The buffet was expansive and due to Covid a staff member would fill your plate for you. Everyone here was friendly and helpful, even for two Americans with sketchy Spanish skills.

This hotel is great and the best !!! This is perhaps one of the best stays that I have had at a Marriott Property in years. The service is extraordinary from the front desk, bar, dining area and room service. Hotel is very clean, the pillows are a dream (soft huge feather pillows). Entertainment and other facilities are great. The location is very convenient. The snack bar in the reception area is full of choices. I had dinner by the pool one night and the next day indoors. Breakfast is excellent. Many choices and well prepared and serviced. I left an item behind in my room and found it immediately. They even helped me find a shoe shine person at 8pm one night !! I will always stay at this properly every time I go to Queretaro. Congratulations to all the staff and management team.

Advantages: 1. The room space is much larger than other Marriott hotels in the same city, more spacious, not depressed, not air-conditioning and not stuffy, and with a sofa bed 2. Restaurant breakfast is not self-service, ordering for the waiter, feels up to grade Disadvantages: 1. The hotel reception is on the second floor, it is not easy to find; 2. Parking lot has no logo, entrance is not easy to find; parking lot exit and entrance share single lane, inconvenient; parking lot parking space is small and quite narrow; no hotel and building share parking lot. Overall not friendly to drivers 3. There is no convenience store within walking distance of the hotel.