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The location of the hotel is very strategic - close to grocery stores, restaurants and cafes, bus and taxi terminals. Be my choice as a place to stay whenever there is a program in Kota Kinabalu. Comparison in terms of cleanliness, very good because it has been improved over time. Staff service is also very good. Efficient and friendly. Really recommend 👍🏻

All the hotels were kind and polite. This time it was used for work, but the room was clean enough. We think that it is recommended hotel for business trip.

1. I chose the hotel for a business trip via *********** as the budget allowed was quite low. The hotel received a quite high rating on the platform. 2. The rate was around RM200 per night, which was amazing considering it was a school holiday season. All other branded or chain hotels had a rate reaching RM700 to RM1k, which was atrocious but they were all 4-star and 5-star. 3. The hotel is located very close to the city centre. The landmark is Plaza Shell, which is the opposite of a roundabout. 4. The hotel is within walking distance of the city centre. There are many eateries and shops around the vicinity, which helps if you don’t have any private transportation. 5. I checked in around 3:30 PM, right after landing in KK. The hotel staff helped me find a parking spot at the roadside. There are no dedicated parking spots at the hotel. Parking is at the roadside, and you are subjected to the parking rate by the municipality (KK City Hall). 6. I learned this the hard way — via a parking fine. It would be great if the hotel staff informed me about this. 7. The check-in process was smooth. I was given a room on the 4th floor. The trees block the view of the city. If you want the city view, you need to request a higher floor (8th floor and above). I was glad I didn’t request for a higher floor. More about it below. 8. The staff were friendly. They greeted me with smiles everywhere which made me feel welcome. 9. There are a couple of elevators. Only one lift required card access. This was a security issue. 10. The lobby was small but clean. The lift lobby is a few steps higher. The AC vent produced condensation, forcing the hotel staff to put a rag and wet floor signage most of the time I stayed there. 11. The room was quite small but beautiful. Spaces were utilised efficiently. There was no centralised AC, only a split unit, but it was powerful. The bed and pillows were comfortable. The colour scheme used green and goldish brown, resembling Four Points by Sheraton Chinatown KL. 12. The bathroom was small, but the amenities were quite good and paraben-free. I noticed that the shower area was mouldy. I told the reception about it, and Housekeeping scrubbed the bathroom clean. 13. The TV has all the local TV channels plus a few cable channels. It is a smart TV, but the response is slow. 14. Breakfast is at the hotel’s restaurant on Level 1. Due to the small space, there were two sections of the restaurant. However, the kitchen and buffet line is only on one side. You have to present your breakfast buffet coupon to have your meals. 15. The buffet spread did not offer many choices, but the foods were made fresh. The staff was around 5-6 people each time, and they were active and busy ensuring the tables were clean and food and cutlery were replenished. They used Sabah tea, a local product. There was no juice, only cordials. 16. On days 2 to 4 of my stay, one of the lifts broke down. This significantly increased waiting time, especially during breakfast. I

This hotel is well maintained. The only shortfall is the internet is very slow. Hope can improve it as soon as possible. Hope can replace the aircon control switch so that easier to adjust the room temperature.

Had a very good time at this place. Staff is very welcoming and super friendly. Staff, all kinds of volunteers and other guests can always advise you on how to have a good time in KK. Variety of comfortable and cheap rooms, a lounge area to chill or watch movies and a cool reggea bar downstairs to have a good night. The Hostel is located in the centre of KK, everything you need and more is in walking distance (supermarket, convenience stores, delicious and cheap restaurants, night markets, filipino market at the sea, great thrift store). Can absolutely recommend and will be back!!

The hotel is located in the city center, facing the airport bus terminal, easy access to pray because how many hotels are next to the mosque in the city. below the hotel is the borneo kitchen restaurant,the food is very good and the variety is very good.

OK, the safety lift in the booth is a bit small... but that's OK... I'm happy to find something to eat

the location near Asia city with seafood restaurant. staff are friendly. the wifi on the floor is not working. the toilet seat cover needed to be replaced. no hand bidet. air cond in the room is leaking