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My visit here was disappointing. I booked Amverton Villa (most expensive) room and it was in bad condition. At first glance it looks great until you really take in the villa, only then do you notice how badly it needs maintenance. The rooms have weird brown stains on the floor and some curtains was also dirty. The panes on the windows and etc was dirty. The pool was clean but I doubt they did anything other than scrape fallen leaves out of the pool. Which is scary considering the covid virus. The hotel is severely under staff. The same staff is working multiple different chores and because of that their services are very slow. The most disappointing is the activity. I booked this place because it was deem as very kids friendly hotel, however they had failed to inform us (and in their website) that the Kids Fun Zone was closed due to covid restrictions (odd how that can be more dangerous compare to shared swimming pool). Kids AVT, bike ride and etc is very expensive and it's rate is not worth it. Not to mention the AVT bikes + the AVT path looks very badly maintained. Because of that there was hardly anything to do while we wait out the rain. The convenience store is closed too!! The next town is 10km away. We actually drove out to get some basic stuff because the store remained close even after 10am. Another disappointing thing is the TV + Internet service. They advertised the facility but none of it is working properly. We called the technician to fix it but they failed to solve anything. We had no WiFi + TV service that is unwatchable. Thank god the jacuzzi was working and clean. The breakfast buffet was OK but again they insisted on serving their guest, only one staff to serve alot guest standing in line to get their food. On our second day hotel guest share breakfast buffet with golfers (tournament event) that alone had the place packed with people and covid sop is forgotten. Should have separated guest and golfers. The second day the food choices were better. If good side was the staff were very friendly and they helped us out regardless of the slow service. I understand covid had bashed the tourism industry and many people lost their job. Maybe this hotel is still on recovery period. The hotel needs a serious do over maintenance. And please inform properly in your websites which services in currently unavailable. Another thing to note is that the theme park is not located at the waterside Hotel + villas, its actually at the Riverine Hotel & Suites, so book that one if you want the theme park. Also that hotel is newer maybe the place is in better condition.

Basic accommodation. Ok for short transit

good for short stays !! bcs its near to the place i need to go i always go to this hotel 🫶🏻 sadly its not the cleann

The location was very strategic. Very near to port klang KTM station. Can reach by walking distance. Room was nice n air cond quite good. So comfy. Toilet good n clean. Easy to check in n check out. Staff was friendly

The sanitation of the hotel is really bad. bed. The floor is very unclean and the toilet is okay. Hotel receptionist is not bad The shower water is hot enough, the water pressure is OK, the kettle in the room has a plastic smell, but there is a water dispenser near the counter. . . I stayed at a hotel without a hair dryer for the first time.

1st time check in here.. recommended hotel. Near to my work place. Down here got Watson, restaurant, 7E & burger stalls 😍😍. Book Premier Queen. So comfort, big room & the receiptionist so kind and helpful. The housekeeping also nice to help. Will repeat if got outstation here.

Nice and comfortable. Front desk staff was very helpful. Even the guard is helpful. The parking lot is not so much but still can managed. Very clean and hygene. Room has water boiler. Has to bring own coffee and tea. Its ok. Bed and pillow was very comfortable. Aircond in good condition. Toilet is very clean and high srandard. Complete with tooh brush set for each guest. Budget hotel but like a 5 star standard. This is my 2nd time stayed at this hotel. Highly recommended.

The hotel is clean, and the water pressure in the shower is strong and pleasant. The reception staff at the front counter were friendly and provided excellent service. The onsen was a highlight and a great experience. However, the breakfast could be improved.