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This is probably the worst hotel I have ever stayed in. The room was small and not very clean. There were carpets in several places and the hot electric iron was burned. There were stains on the sheets, the towels were small and very old. The shower water is warm at most and cannot be a good head for a day. TV often gets disturbed, so basically can't watch, because the program is constantly interrupted, although the air conditioner has a control keyboard, but the constant temperature function does not work, so the room is either very hot and humid, or very cold. The worst part was that the food was simply uneatable, and I tried English and Malaysian, with roast chicken mostly uncooked chicken skin.

We stayed here for 2 nights for an event. I loved the location, very near to walkable convenience stores, local eateries for day and night, night market, morning market and the Taiping Lake Garden. There are a few private parking lots in the hotel. Rooms are basic, TV was not working during our stay there and no breakfast provided as it's a small hotel.

如果你是一個懷舊馬來西亞的舊記憶的旅客，太平這個地方有間民宿名叫Sojourn Beds & Cafe 是必須要打卡和報到的地方，你會的。 If you like to experience old-time stay in the historical city of Malaysia, Taiping... This homestay Sojourn Beds & Cafe is a MUST visit and pinpoint, you will. 接待櫃檯在晚上七點以前關閉，民宿一樓是一間咖啡屋，二樓則是住宿處。在馬來西亞的六十年代，房子的設計充滿家庭的味道，而在這裡待一晚將使你有個難忘的經驗和特殊的回憶。 The reception has to be done before 7 PM, the ground floor part is a cafe and the stays are on the first floor. In Malaysia '60s, the design of the house full of the family feels and you will have a very special and unforgettable experience if you stay a night here. 民宿的地理位置也相當適中，附近有Taiping Mall，如果你喜歡道地的美食就在馬路的對面。 The location is very convenience, Taiping mall is nearby if you like to have local foods which are just opposite the main road. 同時也靠近太平湖的美景，更適合情侶散步共同創造美好的回憶。 Also close to the best location of Taiping lakeside which is a good place for a couple to walk and enjoy the scenery for memories. 一些古跡建築就在十分鐘步行之距離，比如馬來西亞第一家博物館、太平鐘樓、太平市場等等。 Some heritage buildings are locating within ten-minute walking distance such as museums (the first museum in Malaysia), the clock tower of Taiping, the market place and so on... 我保證，你一定會有一趟超不一樣的體驗，特別是你住進了 Sojourn，你將會使你的旅程更加完整。 I promise, you will have a very exciting trip while you stay in Sojourn where you will complete your travel plan.

Stayed here for 3 nights in room 12. Generally, the hotel is clean, and for a budget hotel reasonably maintained. Like most budget hotels, a little TLC would not hurt. The room has no window or any natural ventilation. I could see some mould on the ceiling of the room and on the shower pipes. I could smell damp the moment I entered the room, but given the Malaysian MCO situation, it was acceptable. The bed, towels and sheets were clean, but in real need of replacement. The mattress cover was badly stained, although I thought it smelled clean. The hand towel was in a deplorable state, virtually falling apart as my photos show. The bed was okay and about par for a budget hotel. There was also a pair of flippers supplied, which I would’ve only used in the most desperate of situations (look at the photos). There was AC in the room, but I found it unreliable. In the main, it works. Sometimes it blows cold air as expected, other times it blows lukewarm air. It was more noticeable because I was stuck in the room most of the day due to the aforementioned MCO. Otherwise I would've been out sightseeing and therefore less of an issue. The reception has drinks and snacks, at reasonable prices. The reception is also manned all the time as far as I could tell. The staff are professional, courteous and do a good job of keeping the hotel clean. Location wise, Axis Hotel is pretty much in the middle of Taiping where most of the Heritage trail and attractions are. The Taiping Lake Gardens is about 1km walk away. Overall, I had a reasonable stay at the hotel. The facilities are fine for the price paid. The facilities are about what's expected. The thing that really let the room down was the damp in the room and toilet/bathroom. Otherwise, I would’ve given the hotel another star.

My lovely wife and I spent two nights at this hotel when visiting Taiping. It's an OK place to stay for a couple of nights. The rooms are small & fairly simple but have most everything you need - a comfy bed, air conditioning, a kettle, a reasonably hot shower. A chair at the desk would be a useful addition, as would a mini fridge. As many other reviews have mentioned, there is no elevator at the property so be prepared to climb the stairs. Our room was on the amusingly named floor 3A, which is basically the 4th floor but I guess they just don't like to admit it. To be fair, rooms on higher floors are a little bit cheaper so you are rewarded for your efforts! We paid RM88 plus tax per night for a standard double which makes it a reasonable budget option. Just don't expect any frills.

Everything is fine except the cleanines of the large window panel. The glass panel was covered up with fungus outside which is a shame for such a nice 180 degree unobstructed view !

We loved and enjoyed our stay here. Location - nearby the lake garden, town centre and eateries, all within walking distance. Building - don't judge by the looks outside. Reception - lovely, friendly and helpful staff which made our stay memorable. Room - big, clean with basic amenities. It is a simple hotel run by nice hotel employees.

We’re greeted by friendly staffs even though we checked in quite late. The SOP of the hotel was well carried out with the temperature machine, QR code, and automatic hand sanitiser. The place was super clean & comfortable. The elevator was modern & fast too. The hallway of the room was clean, the exterior of the hallway as well as the room numbers on the wall was very nice. I really like that. The “do not disturb” and “make up my room” sign was operated by a switch inside the room which was nice! The room was REALLY clean, comfortable, well-organized. The beds, blankets & pillows were so soft, comfortable. Air-conditioner was working well. The tv has a few interesting, nice channels. The toilet was clean, floor wasn’t slippery at all. And I really enjoy the showers at the wall & on the ceiling as light shows up when I turned it on. That made me really happy while showering! 😂 The shampoo & bath gel was super nice to use. Thank you so much for the friendly welcome, the clean, comfortable room. I stayed here for 2 days 1 night but it was SO worth it. Will definitely come back!

The room is clean & tidy. The staff also friendly & the food also nice & delicious